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Precision Garage Door of Fort Worth
about Precision Garage Door
has received 27 reviews, averaging 4.00 Stars:
Fort Worth, TX
The service was done on Sunday which is appreciated. The tech was very good. Looked at the problem and provided a cause. I have warranty on the garage door opener so I will have them repair it. I did think the price for the service was somewhat high
- Al Neyland
Technician: John Sliffe
Came out , was a little early was ok I guess but would have liked if came at exact time, showed up in a wreck truck said he got someone , not to cool to show up in a wrecked truck, was a little worried , but said was just normal noise for the metal door did not make up a problem to get money , did appreciate that, and helped me open plastic part that a light bulb burned the plastic , that was kind and helpful , just hope he gets that truck fixed not really a good first impression lol! Sincerely, Deborah Bumgardner
- Debra Bumgardener
Fort Worth, TX
Easy to obtain an appointment. Arrived on time and took away old parts. Had one complaint and spoke with them today and it was handled. Be sure to ask for any discounts you are eligible for. Will consider using them in the future.
- Dr. K
Waiting until the install is done before I give 5 stars, but I can tell you that the quote and order process is 4 stars. Fast scheduling of a quote visit. Tryton, our rep, was within the time period quoted to arrive. He called to say he was on the way, was polite, courteous, knowledgeable about the products and services, and answered all my questions. He explained next steps and was everything one could ask for in a sales representative. Would definitely recommend!
- Lisa Kennedy
Fort Worth, TX
Carlos was really helpful
- A Kareem
Hugo was very professional and knowledgeable. The price was a TON more than I would have ever expected. I feel like I paid almost double than the going rate for this repair. If it wasn’t for the astronomical price, this would be a 5 star review.
- Todd Spurgin
The Colony, TX
Hugo was professional, kind and quick to provide the perfect solution. He knew what to do to give me what I needed. Thank you Precision.
- Carrie Alexander
Fort Worth, TX
Very knowledgeable technician. Explained in detail exactly what the problem is and how to repair it.
- Lynn Norman
Very professional and offered great advice to my benefit.
- Andrew Gordon
Fort Worth, TX
I purchased a new garage door during Christmas. There was a Small gap on the right side. Because of the virus Just got them to come and correct. Did a great job.
- Krista Beadle
Joe Allen was very professional and did a great job. He call before to let me know he was still at another site but would still come today. After showing up after 7pm, he was knowledgeable, explained the issue and completed it by 9pm. 5 stars for service but rating 4 overall based on value.
- Eric J
Good on-time, service and great staff. However, I was shocked to find out that my garage door "tune-up" was $150 per door, especially after I spent over $2,000 with you last year replacing openers and various parts. I won't be using your "tune-up" service in the future as I know I can get this service done locally for much less.
- Ed Watkins
Chris was very quick.
- Ernie Martinez
- Kathy Trins
Prompt and professional. Used the chat on Saturday afternoon when the torsion spring broke. Had an appt for 10-12 on Sunday and Chris called at 9:45 Sun am to say he would be there in 20 minutes. He was. Fixed the door springs in less than an hour. Little frustrated that chat could not give a ballpark figure so don't know if it was a good price or not. Seemed a little expensive. But door is fixed properly.
- Chris Rehkemper
Our garage door was making a loud noise when closing. Sam was very good in fixing the noise by tightening/replacing several screws, tightening the chain, and straightening the left rail all in about 30 min. Granted that I agreed fixing the noise for $196. However, I just felt that $195.99 for just tightening up is a little too high.
- Alan Li
he was on time and fixed so we could open the door to get the car out for work on a Monday morning
- Luke and jeanne Eichner
The tech was professional and on time. He was at my house 45 minutes and that included paperwork. He reset spring tension and sprayed rollers. I felt $350 was rather high for very little labor and no parts. I will be hesitant to call or recommend Precision again.
- Edward Fortenberry
Little Elm, TX
Originally came out 5/25 to fix a problem with the door jumping out of track. Tech showed up on time, said it would take about 45 minutes to fix the problem. He gave me 3 options, ranging in price from about $350 to just below $1,000. Didn't think I needed to replace the door so I went with the one in the middle, $523.23. Replaced the rollers, re-hung the door, greased/lubed/adjusted the tracks and that was it. Started having problems with the door again a few weeks later, it finally jumped the tracks again 6/24. Called them up, they had the tech out 6/26 and he found that one of the lift cables had gotten kinked which caused it to jump out of the pulley tracks. He replaced the cable, re-hung the doors and proceeded to test the hell out of it. In short, yes there was a problem with the first fix but they showed up as soon as possible, fixed it to my satisfaction at no charge and re-set the warranty to start anew from the date of the 2nd. visit. As of now they have a happy camper as a customer .
- Bill Matlock
Well let's just say I wasn't to impressed with my service they rescheduled on me twice and when the tech came here he could not do the job alone told me he was leaving to get help and they got back hours later could only do one door before dark then one left and the other tech had to work alone but he was good and he said I needed some kind of door strips to help close the gaps and so now I am still waiting let's just say I'm not paying my balance until the job is finished
- Rhonda Kemp
Precision was able to get someone out the same day to look at my door. Brandon was very polite, friendly and helpful. We discussed repair vs replace. The office in Arizona called me several times to discuss our options. They seemed to genuinely care about the service provided.
- Glenda Thompson
Bret came out and installed a new garage door for me and then came out later to make a minor adjustment to my garage door. He is honest and very knowledgeable. He quickly assesses the situation and is knows exactly how to fix the problem.
- Lori Avery
Precision scheduled an appointment on the same day called within 4 hours but called later and asked if they could come an hour early which was great! Friendly service, knowledgeable and on-time, on Super Bowl Sunday no less. Pricing was a bit more than I expected but he thoroughly checked everything out and made recommendations that I put off without any hard sell.
- Neil Johnson
- Darrell Gaines
I had a great experience with Precision Door Service. Had a broken spring replaced and while we were at it, I had them replace the rollers. While the technician was here, he straightened the opener/track (building put it in crooked) and he lubed up the screw drive - our opener has NEVER been this quiet! I would have given 5 stars BUT while he was testing the door - up/down/up/down - the door opener capacitor blew. They were going to charge me $80 to install a new capacitor - found one on Amazon for $20 and had it shipped same day. All in all, very courteous and professional. Thanks!
- John Hathaway
Service Tech, came on time and addressed all issues with garage door, replaced spring, rollers, and cables. I did inquire about a garage door opener and was only given a quota of $500 plus dollars for the opener, I thought that was kind of high and assume it was the most expensive opener available. The Tech didn't go over other available garage door opener options, until I inquired again once the job was completed. Tech recommended two spring replacement with seem to go against Precision's spring replacing video https://youtu.be/xI3yfyb6tc0, which the Tech was not familiar with.
Flower Mound, TX
Fast polite service. Called on a Sunday afternoon an they were here in an hour. Fixed my problems in thirty minutes. A little expensive but worth it.
- Frank Hardwick