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about Precision Garage Door
Precision Garage Door of Fort Worthhas received 1486 reviews, averaging 4.83 Stars:
Haslet, TX
Colleyville, TX
Drey notified me when he would arrive, within the pre-determined window. Then he quickly diagnosed and fixed a very minor issue in addition to evaluating the overall system and recommending a few regular maintenance issues that need to be addressed.
- Sharon Hutchinson
Arlington, TX
Evan was great at communicating the issue and provided options for us to consider. He was very helpful and responded quickly.
- Tobin Osterberg
Weatherford, TX
Thank You!
- Joe Kiss
Saginaw, TX
Tyler was able to fix the problem left by another garage door company from an install only 1 year ago. Took him 2 minutes, no replacement needed. Excellent service, explained everything.
- Trevor Thompson
Saginaw, TX
Tyler was able to fix the problem left by another garage door company from an install only 1 year ago. Took him 2 minutes, no replacement needed. Excellent service, explained everything.
- Trevor Thompson
Haslet, TX
Highly recommend. Very fast and efficient. Awesome customer service. Technician name was Nick G. Was in and out in no time and my garage door is back in business
- Al Latu
Product:
Fort Worth, TX
I called to have a belt changed out on my opener this weekend. Immediately upon arriving the technician stated that I needed a whole new rail assembly with the belt because my old one had a different channel(T) which is what the new rail is. After installing the rail, I was told after the tech started to look at the motor I was informed that the motor and everything had to be replaced completely. When asking questions and concerns the tech seemed to get a little defensive and I told him I only wanted the belt replaced. I have been excessively overcharged for work and parts that I did not need.and I have had two other door companies look at the situation and both confirmed I just needed a new belt. It seems by some of your companies reviews that this is very common practice trying to convince the owners that everything is broken. I am willing to discuss with your owner about making concessions to the cost and charges. If not I will fill a complaint with BBB and look to pursue a complaint in local courts. Feel free to contact me.
- Harry Haney
Product:
Technician: Evan S.
Mansfield, TX
We had a garage door issue on a Sunday morning. So we called Precision Garage Door. Evan showed up within 2 hours of us calling. Diagnosed the problem and got things back in order within an hour and a half on a Sunday. Evan was well versed in his trade, and explained everything he needed to do. And he made sure we were comfortable with any work that needed to be completed before he started. Great job!
- Norman Haynes
Fort Worth, TX
Tyler was very informative of what was needed to repair my garage door. I will recommend Precision to all my friends and family.
- Larry Carithers
Decatur, TX
The tech was 2 hours late! Was told tech would arrive between noon and 2 pm, he arrived at 4 pm. Had to call the office twice to find out when he was going to arrive. Once he arrived he was knowledgeable and worked fast to repair the door. Repair charge was costly. In my opinion too high and I feel that the charge should have been reduced, my time is as valuable to me as your labor is to you.
- John Howe
Fort Worth, TX
Evan was all business and took care of my door malfunction quickly and effectively. He gave details of the problem and multiple methods to effect the repair leaving the choice to me. Very professional and knowledgeable.
- Tommy Brittain
Keller, TX
I have no complaints about the service I received from Evan with Precision. He showed up within 2 hours of my door breaking, provided me with several options, and completed the repair quickly and professionally. I will use Precision again for all my future garage door repair/replacement needs.
- James Pounder
Little Elm, TX
Evan was great fixed what I needed asked questions and then did upgrades only when I asked no pressure consultive selling Loved it Highly recomended.
- Rollie Light
Colleyville, TX
Professional, Thorough, Friendly. My provider from now on.
- Bob Kaswen
Haslet, TX
Diagnosed the issue quickly. Service tech had parts on his truck and completed the repairs quickly and accurately.
- Larry Slack
,
First, I was pleased that your service man, Tyler, was able to come to my house w/in just a few hours of when I called. He did an assessment and informed me of what needed to be done and what it would cost. Gave me a date -- a week away -- for the work to be done. Very pleased.
- Virginia Miller
,
My Viking sliding gate opener would only open 1 foot and then close. It is 15 degrees outside! I called at 10:50am and Drey called me at 12:36pm to let me know he was on his way, that's a total of less than 2 hours!!! Drey was SO polite, professional, knowledgeable, & let me know exactly what needed to be replaced, but also made the gate work for now. He is ordering the parts and will let me know when he receives them and come back to replace. WOW, all of this in 15 degree weather. I HIGHLY recommend Drey and Precision Garage Door Service, that is A+ and #1 service. Thank you!!!
- Tami Ellis
Product:
Arlington, TX
Generally, the service visit was prompt after scheduling however felt the pricing was excessive after researching typical garage door repairs - for a situation where your car is 'stuck' in the garage, you are really hostage to the service being done sooner than later - I feel it was 25% higher than 'market' - also the 'upsell' was off putting - the 'upsell' was framed by creating 'potential fear' for future failures if the higher service products were not purchased. I was particularly displeased that the tech sprayed lubricant on parts of the door which the overspray covered half of my Lexus in the garage - I just spent an hour and a half washing and removing the lubricant from the car prior to writing this review. The tech could have asked me to cover the car, which I would have done rather than hear after the fact his apologizing for his mistake. Probably won't use you again.
- Mark Ozenick
Keller, TX
The technicians were courteous and clearly explained the reason for the problem we were having. Once we approved the installation of a new garage door opener and other parts, they worked quickly and efficiently.
- Karen Hibbs
Fort Worth, TX
Tyler did a awesome Job!!!
- Willie Scenters
Fort Worth, TX
Service was great. Tyler explained everything we need to know and repaired our garage door opener quickly and efficiently. Will definitely recommend!
- Heidi Serrano
Fort Worth, TX
I called Precision with a concern of unable to close my garage door, at 4:00 and was promised that a technician would be out before 6:00 pm. I then received a call at 4:30 stating that Chris was on his way and would be here within 45 minutes and he was right on time. He gave me a quote and stood by his quote. Definitely will use Precision Door again.
- Elizabeth Desmond
Keller, TX
Fantastic work!! Called and was given an appointment in 2 hours!! Thanks again
- Marc Lindley
Watauga, TX
Knowledgeable friendly
- Keoni Cabasan
Fort Worth, TX
Very prompt service. I recommend them and would use them again.
- Ken Cutrer
Azle, TX
I chose precision door partially for their no up charge on weekend service, and partially from their ratings. One of the five star ratings they had received was from an old friend of mine. I will second his rating of five stars! They were able to schedule me within two hours of my call and Tyler, the technician was a little early. He diagnosed the problem and had it repaired in a little over an hour. He was punctual, professional, and courteous. He knew exactly what was needed for the repair and did it in a very short time. I would highly recommend precision door and Tyler!
- Fred Vandergriff
Arlington, TX
Thanks to Logan and the rest of the people at Precision Garage. Logan was great and very knowledgeable. He did a great job, and will recommend him and the rest of the crew at Precision to all our friends and neighbors.
- Scott Niswonger
Haslet, TX
The service man was polite and explained the work in detail.
- Michael Hellwig
Product:
Azle, TX
Precision's response to my broken garage door opener was fantastic! They were here the very next day!! Evan, the installer, did a perfect job of explaining the issue(s) and was careful to give me information about ALL of the alternatives. No hard sell! Once we decided on a course of action, Evan quickly removed my defective garage door opener and replaced it with the one that I had chosen. He ensured that it performed flawlessly and then explained how the operation differed from my previous opener. Evan is the perfect representative of Precision -- personable, knowledgeable, professional and efficient. Should I need assistance with my garage door and/or opener in the future, you can bet that I'll call Precision!! Thank you!!
- JANICE KUSHNER
Product:
Technician: Evan S.
(817) 935-8030
(817) 935-8030(214) 210-0181
(214) 210-0181(817) 533-8300
(817) 533-8300(817) 345-6060
(817) 345-6060(940) 220-9600
(940) 220-9600(817) 601-8999
(817) 601-8999(940) 222-2600
(940) 222-2600(817) 864-1900
(817) 864-1900(817) 935-8181
(817) 935-8181(817) 935-8055
(817) 935-8055Office: (817) 203-2700
1150 Blue Mound Rd. W
Suite 810
Fort Worth, TX 76052
Office: (682) 254-0807
535 S Nolan Drive
Suite 300
Southlake, TX 76092
Office: (817) 406-1399
3000 N FM 51
Suite 109
Weatherford, TX 76085
They did a great job for me. Came out fast, and figured out my issue. Gave me lots of options and fixed my problem. I flip 3 or 4 homes a year and found out they work in lots of areas, so I'll be using them for all my needs. Mike did a great job!!! Joe V.
- Joe Vetromile