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Read what people are saying
about Precision Garage Door

Precision Garage Door of Fort Worth
has received 561 reviews, averaging 4.92 Stars:
Review:

There is a saying that you get what you pay for. I found that out the hard way. 3 years ago, I used a different, cheaper garage door company to replace my springs and rollers. I selected Precision because of the quality of their products - in particular the higher cycle life of the springs they offer. It was very clear that I made the right choice when my technician held the old parts up against the new. What a huge difference! Look at the quality of what you are purchasing. You will not be disappointed with Precision! I am extremely happy with the service, knowledge, and quality products I received from Precision Garage Door.
Tim Price
Jonatan Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

THANK YOU FOR HELPING US WITH OUR GARAGE YOUR TECHNICIAN WAS VERY PROFESSIONAL HE NEW WHAT TO DO THANK YOU FOR EVERYTHING I CAN OPEN MY GARAGE DOOR AGAIN.
Yolanda Casiano
Jonatan Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Friendly, quick appointment, prompt arrival, good work and clean up! Very competitive with others. Thanks Chris and Precision Door
Stan Goldstein
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I previously used this company to install new springs on the garage door and needed an adjustment a few months later. The company has courteous and professional employees that have responded to my needs. I would rate this company 5 stars and recommend them for your repairs.
Nancy Tedder
Service Provided:
Garage Door Opener Repair
Review:

Mike was very knowledgeable and gave us our options. He was nice and we are very happy with the wok he completed.
Linda Luckert
Service Provided:
Garage Door Opener Install
Review:

Jonathan was very professional and knowledgable
Micheal Lucibello
Jonatan Service Provided:
Garage Door Repair
Technician:
Review:

The best
Irfan Cheema
Service Provided:
Broken Garage Door Spring Repair
Review:

I would highly recommend Precision for garage door repairs or service. Everyone, from the person taking my call to the repair technician (Kelvin), was extremely polite, knowledgeable, and professional. I called on Saturday morning and the repair was completed the same day, within a few hours of my call. These guys definitely provide outstanding service!
Bruce V
Service Provided:
Garage Door Repair
Product:
Springs
Review:

As I understand it, I made the single largest purchase in your history. The job is not complete and there have been numerous problems and you ask me for a review and ,of course, you have already sent the invoice for the job although it is not complete. The salesman, Victor, and installer, David, are topnotch otherwise I would have refused the doors and called my lawyer.
Martin Lowe
Service Provided:
Install Garage Doors
Review:

I did a google search and also a BBB search and saw they were accredited. The people I spoke with on the phone, the tech, Nick, and the installer, David were all very friendly and cheerful. They made the whole experience very easy when I did buy the door. Installation was the next day after Deciding that I needed a new garage door. I definitely will recommend this company.
Carol Johnson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

John - Thanks for adjusting the balance of our garage door. You came when you said and charged us what you said. How can you beat that? It's been going up and down much easier and has yet to fail. Thanks Again! d
Doug Harper
Jonatan Service Provided:
Garage Door Repair
Technician:
Review:

I’ve used your service in the past and chose to call on you again because I’m confident about the level of profesionalism and quality of craftsmanship I will receive.
Tim Taft
Jonatan Service Provided:
Garage Door Opener Repair
Product:
Cables
Technician:
Date: 05/13/2018
Garage Door Repair
,
Review:

Mr. kelvin C-Wallace just replaced two springs for my garage door in just an hour on Sunday morning. He was so professional , courteous and expert. I will recommend them highly. Thank you for helping us on Sunday!
Sam Azad
Service Provided:
Garage Door Repair
Review:

Kelvin was excellent. Gave me 3 options and didn’t pressure me for the highest price opener. Once the decision was made he went to work on Installation. After about 45 minutes to an hour it was done. He left the area cleaner than it was when he arrived. I give my highest praise and thank him for his hard work.
Mike Killon
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Our door would not open, trapping us at home with both cars in garage Your repair specialist John arrived in about 20 minutes, replaced the rollers and lubricated everything Doors now better than new. Quiet and smooth. John was very professional and knowledgeable.
Robert Bair
Jonatan Service Provided:
Garage Door Repair
Technician:
Review:

All I can say is Nick is the ultimate Professional! He serviced my garage door expeditiously and I am definitely a satisfied DeSoto customer! Thank you!
Tivia Devonish
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Contacted Precision after challenging interaction with the installer of my Master Lift gate mover. Tech was scheduled 48 hours after call and arrived promptly on time. James was able to correctly assess the situation and had my rolling gate functional in less than an hour. Courteous and professional. I’ll refer friends and colleagues to Precision and hope they are as fortunate as I was to work with James.
Michael Williams
Service Provided:
Garage Door Opener Repair
Review:

The repairman you sent was awesome! I left both garage openers in the car in my garage. I closed it from inside and there is no key pad on the outside. The garage was built in 1928, so I felt opening it was impossible. He would not give up and finally opened it with a coat hanger. Thank you so much! I will definitely recommend you!
Peggy Mccoy
Service Provided:
Garage Door Repair
Review:

Chose one off internet search! Horrible quote. $1199.00 for a &149 simple repair that a different company did because even I knew an estimate of over a thousand dollars was inflated and wrong! I did not use your company. Shame on you Juan for allowing people to give bids like that out. The rail that might have needed to be replaced, Percision quoted me $250 for the part. Even I knew it wasn’t worth more than a couple of dollars of metal. The actual part didn’t even need to be replaced. But if I did need it, the cost with the company I used and two other companies was between 21 and $26.
Michelle Manis
Service Provided:
Garage Door Repair
Date: 05/05/2018
Garage Door Repair
,
Review:

Amazing service from start to finish! Scheduled on line at 11 pm, they were able to have a technician come out the following morning between 8-10 am. Brandon was on time, and very nice, and professional. I will definitely recommend your company, and use you again.
Anita Hungle
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Kelvin came out diagnosed the problem and fixed it very quickly and professionally...very happy with the service
Lee Roberts
Service Provided:
Garage Door Opener Repair
Review:

Well let's just say I wasn't to impressed with my service they rescheduled on me twice and when the tech came here he could not do the job alone told me he was leaving to get help and they got back hours later could only do one door before dark then one left and the other tech had to work alone but he was good and he said I needed some kind of door strips to help close the gaps and so now I am still waiting let's just say I'm not paying my balance until the job is finished
Rhonda Kemp
Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 05/02/2018
Garage Door Repair
,
Review:

I was incredibly disappointed with the service received by Precision and I will not be recommending this company to my friends and colleagues. Our 23 year old garage had been acting up for a few weeks so we made an appointment. The technician suggested to bring down the door to adjust the issue and it would be a $350 fee. After he brought down the door, he encouraged us to purchase rollers for $180 fee and communicated the adjustment should fix everything. After $550 in charges, the garage door was only fixed to work manually and the technician encouraged we purchase a new garage door and motor since the motor was also 12 years old and past it's expectancy. I'm still unclear as to why this wasn't suggested before the $550 charge? When I followed up with the Office Manager, she assured me the technician did at least fix the door to be working in a manual status and he didn't say we "had to" buy a garage door but it was merely a suggestion. I'm not sure many people would feel appeased with that comment as I wish the technician would have given a more proper assessment from the beginning understanding he was dealing with a 23 year old garage door and 12 year old motor. Surely a seasoned technician would make the recommendation to consider the new purchase prior to charging us for a temporary fix. We ended up moving forward with the garage door replacement and I was happy with the technician (Chris) who worked with the replacement as he was professional and efficient which is the only reason I am giving this review 1 star. Please understand, I also reached out to your staff 4 days ago willing to provide feedback prior to posting this review since the feedback button asks us to reach out before posting if we did not feel the service was up to standards. However, no one reached back out to me. Yet again, a disappointment. This company seems to be more concerned about the bottom line verses their customer service. We felt taken advantage of and misled with the entire situation. It was a huge bummer.
Micheal + Jessica Craycraft
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Nick , the installer was very polite and did a great job in a short time.Hope they have 10 employees like him The price seems a bit high for replacing a single spring but when you're desperate to open the garage you just pay and move forward.Cost was $481 which included spring,a center bearing, 10 new rollers (optional) Next time I'll hope to be able to drive shop and get the best deal.
Bud Culberston
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Initial booking experience set us on rough start. Sent my appointment to another state and I wasted 2.5 hours waiting for someone that was never coming. The office called me as I was on the line with another agent. They were apologetic and offered other times on Saturday, but they didn't work for me. We rescheduled for Sunday morning with no additional fees being charged for that. Nick was there on time and was great. Very personable, knowledgeable and thorough. Saw that the garage door was off track and hanging on 1 side with the cable all tangled. He walked me through possible root causes and what he had to do to repair it. Based on my research, I thought the price was fair and he completed the work in less time that I thought. I was very pleased and I would use and/or recommend their service in the future.
Mike Simpson
Service Provided:
Garage Door Repair
Date: 04/28/2018
Garage Door Repair
,
Review:

Emergency garage door repair. Cars stuck in garage on a Saturday night. 5 Stars! Bret was great.
Bill Spae
Service Provided:
Garage Door Repair
Review:

The sales person Victor McGruder was very nice and professional. We bought a garage door and an opener. I liked the idea that it could be operated from a smart phone. What I did not like, I was not told that more equipment would be needed. The door installer, David, was very helpful and professional. He did a good job and did it quickly. I have used Precision Door twice and highly recommend them.
William Henderson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

To whom it may concern: I cannot express how disappointed I am with your company. From day one of doing business with Precision I have had nothing but problem. Let me give some history: 1- based on a suggestion from Precision I purchased a garage door opener from a third party vendor - suggested by a Precision technician while installing an opener an another one of my properties. 2- The day of installation the technician insisted that he could not install the Unit I bought at the recommendation of the Precision technician. 3- I had to purchase a whole new unit from Precision to install. To date I have spent over 3K with Precision on what is supposed to be the #1 unit you sell. 4- The original opener installed blew and at first precision wanted to bill me for a whole new install even though I had warranty. After many arguments precision finally installed a new unit under warranty. 5- Since the install of the second unit I have had intermittent issues with the unit not going down. Precision has sent a technician out twice whom both state nothing is wrong with the opener even though I have shown video of the unit not working. 6- The last vist the manager at precision stated that if the issue happened again they would replace the unit under warranty. 7- Today the technician once again stated that there is nothing wrong with the unit and that is after seeing the video. I once again have been told that there is nothing Precision can do. I am sorry but the service provided by precision is unacceptable. I have yet to get the service Precision is committed to providing. Your warranties are not honored and your team does not do the right thing. What they do is find excuses to not provide a device that works. I will be filing a complaint with the BBB as well giving details feedback on consumer review website. I do not accept “nothing we can do”! Thanks
Kenneth Trudell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Date: 04/23/2018
Garage Door Repair
,
Review:

TECHNICIAN WAS PROMPT AND COURTIOUS. HE WAS KNOWLEDGEABLE IN THE OPERATION OF GARAGE DOOR AND DOOR OPENERS AND HE DID AN EXCELLENT EVALUATION AND ADJUSTMENT. HIS DEMEANOR WAS ONE OF A PERSON WHO CARES ABOUT HIS WORK AND THE HOMEOWNERS SATISFACTION.
Jerry Thompson
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Nick was knowledgeable, thoughtful, listened to my needs and, more importantly, did not try to up sale me. He was thorough in his explanation in ensuring that I fully understood what i was purchasing, how it would meet my needs and that I knew how to operate the equipment.
Dejuan Taylor
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
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