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about Precision Garage Door in:
Cleburne Area, TX
Precision Garage Door of Fort Worthhas received 13 reviews, averaging 4.08 Stars:
Crowley, TX
Product:
Burleson, TX
I requested a repair to my garage door. A mechanical part was making a loud noise immediately when the door was opened or immediately when the door closed. The repair man showed up on time. He adjusted the chain. He asked if I wanted him to lubricate my door. I said yes. He sprayed lubricant on each of the joints of the garage door. He put grease on the bottom of the track that held the chain. The noise went away. Two days later, the same mechanical noise came back. I sent my Ray Smith, the owner an email that said I had a problem and needed to speak to someone. I got a reply from Christie and she gave me a phone number to call. I called and spoke with "Brittany" (I think that was her name). She said she would have to refer my request for a refund from a manager/supervisor. She said they would call me back. At the same time I asked for a quote for a replacement garage door opener and the cost of installation. Without asking me what model/manufacturer I wanted, she quoted a price and she told me that she did not need my information. The price was more than $300 more than the price I had just determined for the unit and installation at Lowes. I said I would wait for a manager/supervisor to call. On Oct 3rd I send an email back to Ray Smith. I stated that if I had not heard from a manager/supervisor by 5 pm on Oct 4th.... regarding my refund request, that I would submit a negative review about his company. No one called or emailed.
- Jerry Duncan
Crowley, TX
If your company is as good as your Tech John, then y'all are fantastic. .He explained everything to me as he worked. Great guy. Deserves a raise. Thank you
- Jeff Lewis
Burleson, TX
We were tremendously please with the professional approach to our needs as well as excellent technical expertise.
- Richard Caperton
Product:
Crowley, TX
I live in a country neighborhood outside of Crowley and have a gate across my drive. When leaving today, the gate opened but would only close part way before I left. The remote's battery was still good so I got out of the car and tried the button on the black box but it would not close. I looked online and your company was the only one open and when I called, the young lady said she could have a service man at my house in a couple of hours. I couldn't believe it! A very nice young man, Joe Allen, called and let me know when he was headed my way and was here within the time I had been promised. He quickly determined the problem was the battery and made arrangements to come back Monday with a new battery. Hopefully, that will be all the repair needed. I so appreciate him coming out so quickly and removing the lock off of the gate so I could move it manually until he gets the new battery installed. The young lady on the phone and Joe couldn't have been more courteous. I will use your company to do a yearly check up now. Thank you so much! Sorry, the service performed field was not listed but it was required so I just checked one.
- Dwinna Barker
Burleson, TX
Thank you for your thank you note. My name is Vera Ruffin. We received an estimate and Patrick and his helper were very knowledable and friendly, very professional. We will let you know this evening or 1st thing in the morning if we will hire your services. Thanks again and I hope I get Patrick as my serviceman.
- Vera Ruffin
Burleson, TX
The spring on my garage door broke trapping my car in the garage. I called Precision and they had someone out that afternoon. Patrick called to let me know when he was on his way and he arrived when he stated. He replaced the springs, roller, cable, center bearing and drum. No mess, no hassle just a job well done.
- Sue Gent
Product:
Burleson, TX
Friendly fast service, knowledgeable, good service plans
- Beverly Dobbins
Burleson, TX
Very efficient in putting in our garage door opener. also in explaining the operation of the garage door opener. Also very polite in his manner.
- David Cannon
Cleburne, TX
Marty was the technician who came out to my house to repair and ascess the garage door. The spring was busted and needed repairing. He informed me of the process, what would be needed, what would be done and how much it would cost. Marty was very straight forward and very real. He was very knowledgeable and informed. We had several conversations about life, etc. He was very personable!! The work was done quickly, correctly and efficiently. I am very impressed and satisfied with Marty, the technician, this company, the price and the work that was done!!! Excellent! We found our new garage door guys! :)
- Kelly-anne Hilliard
Product:
Burleson, TX
We had a broken spring and Bret not only fixed it in a timely manner, he pointed out some issues we were not aware of that could be problematic in the future. I will recommend your company to friends and we will certainly call on you again. I'm giving a 5 to your company because of Bret. He's an employee you will want to keep.
- Treva Wright
Product:
Crowley, TX
Joshua was very professional, honest, and friendly. Now I understand why Precision has 100% 5 star review from recent customers. That's why I decided to call them for their service.
- Erik Flores
Thank you! We agree Joshua is great!
Crowley, TX
Excellent service!!! The representative was very knowledgeable and professional. The service was provided the same day that I called.I highly recommend this company.
- Carl Mcelroy
Thank you so much for your wonderful review!
(817) 935-8030
(817) 935-8030(214) 210-0181
(214) 210-0181(817) 533-8300
(817) 533-8300(817) 345-6060
(817) 345-6060(940) 220-9600
(940) 220-9600(817) 601-8999
(817) 601-8999(940) 222-2600
(940) 222-2600(817) 864-1900
(817) 864-1900(817) 935-8181
(817) 935-8181(817) 935-8055
(817) 935-8055Office: (817) 203-2700
1150 Blue Mound Rd. W
Suite 810
Fort Worth, TX 76052
Office: (682) 254-0807
535 S Nolan Drive
Suite 300
Southlake, TX 76092
Shame on Precision Garage Door Company, I called them out to fix my gate, I told the guy it may be just the battery, he looked at it and said that my circuit board was bad along with other stuff, and it will cost me about $3,500.00, the guy that fixed it 4 years ago put his sticker on the box with his number on it (which I forgot about) so I called him, it was the battery and only cost me $250.00. I hate Contractor who try to take advantage of people.
- Brenda Brewington