Fast Response and Excellent Service!

- N/A

Evan, technician, was the best. He is a true asset to Precision Door!

- John Davis

Great service on short notice!

- Larry Simmons

Mr. Strauss, the technician who replaced the springs and rollers were extremely knowledgeable and professional about the fix and gave me some tips about the correct lubricant to maintain the door hinges and rollers for the future.

- Roy Rajan

Great Service

- David Hale

Evan was very professional and walked me through the repair and the parts needed. He made sure I was satisfied and that door was working properly before leaving. Will recommend this company i was showed what parts were needed before buying

- Debbie Rodriguez

Good service and well explained inspection and repairs as needed. Good professional job!. Thanks

- Augustine Carazo

Your business was recommended by my bother, and turned out the same technician, Evan, came. Very pleased with his knowledge and explanation of the issues. Repairs were made, door is quieter and smoother moving.

- Janice Craig

Precision Garage Door Service is a local company in the DFW area. I received a prompt appointment for my repair. The representative was very friendly and knowledgeable and was able to provide me with various options for the repair. He provided me with several options with detailed information on each. The service was excellent. I highly recommend this company.” Ron Leahy

- Ronald Leahy

Evan was knowledgeable and had a great personality. Parts needed for repairs were on his truck Arrived within time slot

- David Hope

Evan arrived on time to evalaute our garage door and opener. He performed an extensive tune up and was helpful in explaining what door opener would be best for the door. Excellent service! He was very polite and informative. Best Regards, Ron

- Ron Franz

Evan was awesome. He responded within an hour and a half and made the necessary repairs within 15 minutes.

- Mark Morton

Their website says it all "Garage Doors don't break during normal working hours" because that's certainly what happened to mine. I loved the ease of booking an appointment and they honored it 100% with timely communications and arrival. It was great to receive a picture of the person I should expect at my front door! Evan was engaging, professional, and a great communicator. He explained a technical solution to my situation in words that made sense and helped me decide the best option. I've already told at least 6 friends about the experience. Hopefully they won't need to call but if and when they do, I think they will remember Precision.

- Cheryl Jensen

Nice

- Adrian Epps

Same day service. Evan was friendly, courteous and professional.

- Alice Powell

Thank you Precision Doors for a service call well done. I have been a customer for over 10 years and they always have a technician that gives good customer service and workmanship. Thanks to Evan for both. Angela Brookins

- Don Brookins

I had a great experience using Precision Garage Door. The tech showed up on time, and we discuss the nature of my problem. After further discussion I decided to do general maintenance on both doors, and added a keypad. This was a great experience and if other issues come up I would definitely call them back. ~ jchambers

- Julie Y Chambers

Evan was excellent, on time, courteous, thorough, efficient and competent. He understands customer facing. Up-sale was comfortable and valuable, serviced the second door as well. Very satisfied.,

- Bruce Marquardt

My tech Evan repaired my garage door. He was courteous and professional. He did a great job! Thank you

- Quen T.

Evan was great at communicating the issue and provided options for us to consider. He was very helpful and responded quickly.

- Tobin Osterberg

I called to have a belt changed out on my opener this weekend. Immediately upon arriving the technician stated that I needed a whole new rail assembly with the belt because my old one had a different channel(T) which is what the new rail is. After installing the rail, I was told after the tech started to look at the motor I was informed that the motor and everything had to be replaced completely. When asking questions and concerns the tech seemed to get a little defensive and I told him I only wanted the belt replaced. I have been excessively overcharged for work and parts that I did not need.and I have had two other door companies look at the situation and both confirmed I just needed a new belt. It seems by some of your companies reviews that this is very common practice trying to convince the owners that everything is broken. I am willing to discuss with your owner about making concessions to the cost and charges. If not I will fill a complaint with BBB and look to pursue a complaint in local courts. Feel free to contact me.

- Harry Haney

We had a garage door issue on a Sunday morning. So we called Precision Garage Door. Evan showed up within 2 hours of us calling. Diagnosed the problem and got things back in order within an hour and a half on a Sunday. Evan was well versed in his trade, and explained everything he needed to do. And he made sure we were comfortable with any work that needed to be completed before he started. Great job!

- Norman Haynes

The tech was 2 hours late! Was told tech would arrive between noon and 2 pm, he arrived at 4 pm. Had to call the office twice to find out when he was going to arrive. Once he arrived he was knowledgeable and worked fast to repair the door. Repair charge was costly. In my opinion too high and I feel that the charge should have been reduced, my time is as valuable to me as your labor is to you.

- John Howe

Evan was all business and took care of my door malfunction quickly and effectively. He gave details of the problem and multiple methods to effect the repair leaving the choice to me. Very professional and knowledgeable.

- Tommy Brittain

I have no complaints about the service I received from Evan with Precision. He showed up within 2 hours of my door breaking, provided me with several options, and completed the repair quickly and professionally. I will use Precision again for all my future garage door repair/replacement needs.

- James Pounder

Evan was great fixed what I needed asked questions and then did upgrades only when I asked no pressure consultive selling Loved it Highly recomended.

- Rollie Light

Generally, the service visit was prompt after scheduling however felt the pricing was excessive after researching typical garage door repairs - for a situation where your car is 'stuck' in the garage, you are really hostage to the service being done sooner than later - I feel it was 25% higher than 'market' - also the 'upsell' was off putting - the 'upsell' was framed by creating 'potential fear' for future failures if the higher service products were not purchased. I was particularly displeased that the tech sprayed lubricant on parts of the door which the overspray covered half of my Lexus in the garage - I just spent an hour and a half washing and removing the lubricant from the car prior to writing this review. The tech could have asked me to cover the car, which I would have done rather than hear after the fact his apologizing for his mistake. Probably won't use you again.

- Mark Ozenick

Precision's response to my broken garage door opener was fantastic! They were here the very next day!! Evan, the installer, did a perfect job of explaining the issue(s) and was careful to give me information about ALL of the alternatives. No hard sell! Once we decided on a course of action, Evan quickly removed my defective garage door opener and replaced it with the one that I had chosen. He ensured that it performed flawlessly and then explained how the operation differed from my previous opener. Evan is the perfect representative of Precision -- personable, knowledgeable, professional and efficient. Should I need assistance with my garage door and/or opener in the future, you can bet that I'll call Precision!! Thank you!!

- JANICE KUSHNER

Great service! Evan was hospitable and professional. He explained my options and products thoroughly. He completed the job in a timely manner and assisted and answered all my questions.

- Renee Eggleston

Evan was courteous, honest and professional. Offered us options what we just need. Professional work. Left the garage without clutter.

- Jay Lasquety