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Read what people are saying
about Precision Garage Door in:

Arlington / Mansfield Area, TX

Precision Garage Door of Fort Worth
has received 126 reviews, averaging 4.83 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I requested a repair to my garage door. A mechanical part was making a loud noise immediately when the door was opened or immediately when the door closed. The repair man showed up on time. He adjusted the chain. He asked if I wanted him to lubricate my door. I said yes. He sprayed lubricant on each of the joints of the garage door. He put grease on the bottom of the track that held the chain. The noise went away. Two days later, the same mechanical noise came back. I sent my Ray Smith, the owner an email that said I had a problem and needed to speak to someone. I got a reply from Christie and she gave me a phone number to call. I called and spoke with "Brittany" (I think that was her name). She said she would have to refer my request for a refund from a manager/supervisor. She said they would call me back. At the same time I asked for a quote for a replacement garage door opener and the cost of installation. Without asking me what model/manufacturer I wanted, she quoted a price and she told me that she did not need my information. The price was more than $300 more than the price I had just determined for the unit and installation at Lowes. I said I would wait for a manager/supervisor to call. On Oct 3rd I send an email back to Ray Smith. I stated that if I had not heard from a manager/supervisor by 5 pm on Oct 4th.... regarding my refund request, that I would submit a negative review about his company. No one called or emailed.
Jerry Duncan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent service-fast neat and courteous but it was past my bed time i will cal you again if need be
Haldon Kirwen
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Although there was a delay on the arrival time, the twxhnician promptly identified the problem, corrected the problem, and adivised me of other services he could provide. He was friendlr, respectul and amicable. Good woek, good service.
Doris Rodriguez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was incredible at explaining the problem with my gate opener and proceeded to repair the opener and his charges were very reasonable.
Don Ferrell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the quick response. Highly recommend using this company.
David Downs
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cordial and helpful during the stressful winter need of help. Hugo the serviceman was/is an extraordinary pleasant-professuonal-petsonable attribute to your company.
Carrie Bell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had heard about this company through "Next Door" or perhaps a neighbor. I then looked on the web site and called them. It seemed they were friendly folks and I had them send "JOE" out. He diagnosed the problem within 7-8 minutes, if that. We had him do the work (which took about 20 minutes or so) and door was back to working! It was just fixed yesterday but is supposed to have a 5 year warranty, and since that is the case, I would believe it will be working for some time. Joe was very friendly, polite and dressed professionally. I would say this is a good company to consider. Mauryne Simoens
Mauryne Simoens
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am so pleased with this company. They have always been so helpful and I cannot thank them enough. I will always use them for my garage door issues.
Ronda Miner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Stars Very professional. Thank Alex for me again.
Vern Gilmore
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I went to Google to find someone to fix my garage door. I liked what I saw about Precision and they gave me a time frame, I was amazed that the tech was here on time. I have called several family and friends to tell them how satisfied I am. Ian was very professional and fixed the problem, he explained what was happening. If anyone needs a garage door fixed or a new one Precision is the best
Georgia Belton
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with this company. I called on a Sunday am and they were at my house in less than 2 hours! Collin was very knowledgeable and explained what he was going to do. Thanks for your hard work, Collin!
Cissy Nixon
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Collin did a great job helping pick out our new garage door. Very knowledgeable with product line and guiding us to the right decision for our specific requirements. No hard sell, which was appreciated considering I had 4 companies bid my job and high pressure tactics don't typically work for me. Thanks Again Collin.
Scott Brown
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech. man arrived early and performed the repairs in a short period of time and my garage doors are working again. I could not ask for better service.
Kenneth earl Hinson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Satisfactory previous door service.
Marc Summers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

one of the most couteos service personnel have at my reidence . he explainrd everything in detail including the cost before he began
Haldon Kirwen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were tremendously please with the professional approach to our needs as well as excellent technical expertise.
Richard Caperton
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job Good guy
Don Hunn
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision to service my garage door again because of their excellent customer service. The entire staff is professional, friendly and knowledgeable. The technician that came to my house today was Austin, he provided maintenance on my garage door in a timely manner and was extremely polite.
Rosalia Encarnacion
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose your company because it came up when I checked for garage door repairs on my computer. The service yor company provided was very good and prompt. My only concern is that the newly installed springs are so tight that it is very hard to close the door.
Milton Pittman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service guy was Alex. He was super professional and efficient. He was detailed and quickly completed the job. My garage was back up and running in under an hour. He even put on shoe covers when he entered the house. Thank you for such great and excellent service!
Noey Santiago
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received very professional and courteous service. I am happy that I called them for service.
Ronda Miner
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Expensive and charged over $250 to spray a chain and not even open the motor or look at inside. Do maintenance yourself to save that. Also was told there was no charge to come out and got billed $49.00 for a trip fee. $200 was apparently to spray the chain with lube. Will not use again.
Scott Moody
A Response from: Rick May

Thank you kindly for providing this feedback. I have left messages on the main contact number we have for you, please contact me at your convenience.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris was very quick.
Ernie Martinez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The worked was polite and professional and finished the job quickly.
Patrick Jefferson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I saw Precision in the valucoupon mail circular. My expections were met 100 percent. I would rate the service a 5 star without reservation. Joshua is an excellent tech. He explained the three choices I had and allowed me to pick the one that met my needs. He replaced the main spring and door rollers. Absolutely professional!
James Frederick
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service technician had 9 years on the job experience. Receptionist answered my call, set up appointment same day. service technician fixed my one car garage door and got the two car garage door working correctly for the summer. very knowledgeable and great service. i highly recommend this company.
Tracy Lee
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Appointment process was easy. Tech (Rick) called in advance and showed up 10 minutes early. Very professional and courteous. Knowledgable. Installed new opener and serviced our door in the time parameters he promised. Spent a little more than I'd planned, but given the professionalism and prompt arrival, good communication, it was worth it 100%.
Kevin Brown
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great and timely service. Technicians were great. Showed up at the time agreed on and repaired my door and serviced my opener in a short period of time
Bill Wahle
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very satisfied with the work it was not only good work it was punctual and the tech was courteous thanks for a good job
Boyd Rucker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent work done quickly
Richard Durham
Service Provided:
Garage Door Opener Install
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