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about Precision Garage Door in:
Burleson, TXPrecision Garage Door of Fort Worth
has received 7 reviews, averaging 3.86 Stars:
I requested a repair to my garage door. A mechanical part was making a loud noise immediately when the door was opened or immediately when the door closed. The repair man showed up on time. He adjusted the chain. He asked if I wanted him to lubricate my door. I said yes. He sprayed lubricant on each of the joints of the garage door. He put grease on the bottom of the track that held the chain. The noise went away. Two days later, the same mechanical noise came back. I sent my Ray Smith, the owner an email that said I had a problem and needed to speak to someone. I got a reply from Christie and she gave me a phone number to call. I called and spoke with "Brittany" (I think that was her name). She said she would have to refer my request for a refund from a manager/supervisor. She said they would call me back. At the same time I asked for a quote for a replacement garage door opener and the cost of installation. Without asking me what model/manufacturer I wanted, she quoted a price and she told me that she did not need my information. The price was more than $300 more than the price I had just determined for the unit and installation at Lowes. I said I would wait for a manager/supervisor to call. On Oct 3rd I send an email back to Ray Smith. I stated that if I had not heard from a manager/supervisor by 5 pm on Oct 4th.... regarding my refund request, that I would submit a negative review about his company. No one called or emailed.
- Jerry Duncan
We were tremendously please with the professional approach to our needs as well as excellent technical expertise.
- Richard Caperton
Thank you for your thank you note. My name is Vera Ruffin. We received an estimate and Patrick and his helper were very knowledable and friendly, very professional. We will let you know this evening or 1st thing in the morning if we will hire your services. Thanks again and I hope I get Patrick as my serviceman.
- Vera Ruffin
The spring on my garage door broke trapping my car in the garage. I called Precision and they had someone out that afternoon. Patrick called to let me know when he was on his way and he arrived when he stated. He replaced the springs, roller, cable, center bearing and drum. No mess, no hassle just a job well done.
- Sue Gent
Friendly fast service, knowledgeable, good service plans
- Beverly Dobbins
Very efficient in putting in our garage door opener. also in explaining the operation of the garage door opener. Also very polite in his manner.
- David Cannon
We had a broken spring and Bret not only fixed it in a timely manner, he pointed out some issues we were not aware of that could be problematic in the future. I will recommend your company to friends and we will certainly call on you again. I'm giving a 5 to your company because of Bret. He's an employee you will want to keep.
- Treva Wright