Review:

At the end of the day my garage door opener was repaired and working. However, I will probably not call this company again to repair my garage door or opener. The technician's approach was "I will do this for this amount of money" rather then this is what is wrong with your garage door opener system and here is what is will cost to fix it" My perception was the technician was not very good at determining what the problem was and fixing it. When I have a problem I need fixed, I want a company to come and tell me what is wrong and what it will cost to fix it, your technician did not do that.

Review:

Garett Sutherland was amazing!!! He checked things out and made sure all was good prior to his leaving! He was nice and I could tell he knew all about garage doors!! Thank you Garett!!!

Review:

Easy to obtain an appointment. Arrived on time and took away old parts. Had one complaint and spoke with them today and it was handled. Be sure to ask for any discounts you are eligible for. Will consider using them in the future.

Review:

Great service with a top technician

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Carlos was great! Very prompt and polite!

Review:

I originally had a broken spring and called three different companies for quotes. Ian was the 3rd tech to come to my house today and was by far the best. He had a very professional attitude but was also down to earth and understanding of my concerns and needs. He explained the pricing and warranty information and we shook on it. The price beat both other companies, and his knowledge and customer service beat them as well. He replaced my spring system and installed a top of the line belt motor that was unbelievable silent. Highly recommend this company and Ian.

Review:

Excellent PROMPT service. Technician explained what happened, how it happened and what it will take to repair. Took the time to show me the mechanics and how he will replace the items that need to be replaced.

Review:

My husband chose Precision Door years ago. My husband died a few years ago, but he always kept the business cards of companies he liked who did work for us at our home. I called and received prompt and courteous service on the same day! Garage doors fixed and everything back to normal. I recommend this company!

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They did a great job.

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Thank You for your great customer service and your technician Josh. He went above and beyond to help us, such a nice young man. Precision Garage Door will be our forever company for any Garage Door issues.

Review:

The website is very informative and staff appear to be very professional. They performed a consultation on my garage door needs. The technician was very confident and stands behind their products and services, stating their products are of good quality not like what one would buy at a local store (not mentioning any store names). They were very prompt in coming out today. I requested 2 estimates, one for a new door and one for just repairing the current door. He provided a print out of the estimates. Now just waiting for a phone call to schedule a garage install for the next day.

Review:

Ordered 2 garage doors back in early Nov 2021 and 4 months later still trying to get updates from MIA owner on when my doors will be completely in and installed. Extremely hard to get anyone on the phone that can give updates just get the run around. I would NOT recommend using this company!!’

Review:

Carlos was really helpful

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Great customer service, timely, and explains all details so the customer understands all processes.

Review:

When the sudden, surprise garage door problem interrupted our life, it was very satisfying to have a professional, efficient, competent company like Precision to resolve it. They quickly analyzed the situation, gave us alternatives to resolve it; Technician Tryton skillfully installed the new door, we are very happy with his work.

Review:

My ancient Sears unit would not receive a signal. They responded promptly as scheduled and explained pricing clearly. Total install of opener and high tech remote as well as programmed my car button to open the door. Very happy with their professional and friendly service.

Review:

Prior experience with the company. Technician Christopher was polite and knowledgeable. He solved my garage door problem in about 10 minutes. Nice young man.

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5 star

Review:

Fast, convenient, and on time. Chris observed the problem and had it fixed in no time.

Review:

Door back-up battery was not working causing a beeping sound. Drey came within a couple of hours of call for help and quickly solved the problem. Cost was reasonable. Highly recommend this company.

Review:

Quick response to on-line chat, appt made, serviceman arrived and fixed the problem quickly and professionally. Price was excellent for a Sunday repair! Very happy with this company.

Review:

I contacted Precision Garage Door to install a smart opener I had bought from Home Depot. We scheduled an appointment and Chris came out to install it. Chris arrived on time, was friendly and professional. Chris swapped out my existing opener with the new one and installed all the sensors, new keypad and wall opener timely and efficiently. The cost was reasonable and the service provide by Chris was outstanding!

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Chris was best in class. Very complicated and expensive but always felt integrity and commitment.

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Chris was very knowledgable and helpful. He noticed a problem with the cable on one of the doors and was able to take care of it before it actually became a problem for me. He took care of all of my concerns, and I am grateful for his expertise and professionalism.

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Very courteous, efficient technicians.

Review:

Joey really was an excellent and knowledgeable representative for Precision. You have an excellent experienced employee in that person. Thank you for sending him out on a Sunday no less.

Review:

If your company is as good as your Tech John, then y'all are fantastic. .He explained everything to me as he worked. Great guy. Deserves a raise. Thank you

Review:

I was very pleased with your service, but I was shocked with the bill of 676.56 dollars for replacing a broken spring , even with the AAA discount.

Review:

I am so impressed with Precision!! I called Precision at 2:30 yesterday afternoon and by 4:00 Dale was here to address the problem. By 5:30 I had a brand new opener installed for a great price. Dale was the perfect combination of professional and fun, and did a fantastic job. And, he was super detailed about clean-up after he was finished. Thank you, Precision!!!

Review:

I've been struggling with an old garage door opener, I expected to buy a new one when I called Precision. When Jon came out, the fix was a simple one, it may only give it a few more months but it gives us a chance to budget for the new one he suggested and we'll definitely buy it from Precision. It was a great feeling to be helped and not feel 'sold', that's rare but it builds trust and loyalty. Jon is a superstar.