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about Precision Garage Door in:
Arlington, TX
Precision Garage Door of Fort Worthhas received 139 reviews, averaging 4.86 Stars:
Arlington, TX
Arlington, TX
Generally, the service visit was prompt after scheduling however felt the pricing was excessive after researching typical garage door repairs - for a situation where your car is 'stuck' in the garage, you are really hostage to the service being done sooner than later - I feel it was 25% higher than 'market' - also the 'upsell' was off putting - the 'upsell' was framed by creating 'potential fear' for future failures if the higher service products were not purchased. I was particularly displeased that the tech sprayed lubricant on parts of the door which the overspray covered half of my Lexus in the garage - I just spent an hour and a half washing and removing the lubricant from the car prior to writing this review. The tech could have asked me to cover the car, which I would have done rather than hear after the fact his apologizing for his mistake. Probably won't use you again.
- Mark Ozenick
Arlington, TX
Thanks to Logan and the rest of the people at Precision Garage. Logan was great and very knowledgeable. He did a great job, and will recommend him and the rest of the crew at Precision to all our friends and neighbors.
- Scott Niswonger
Arlington, TX
Evan was very professional and explained our options. We are very satisfied
- Doyle Cave
Arlington, TX
Same day service that was thoroughly explained. Technician was polite and did the complete job in a short period of time. Very impressed with the work done and personnel.
- MJTEX
Arlington, TX
Same day service and completed the overhaul of the garage door the same day. Can't ask for better service and the tech was very kind and easy to talk to.
- A Bloodworth
Arlington, TX
Tyler, our installer, arrived on time. He explained all our options. He installed the new opener and showed us all it's features... He did a great job. This was our third purchase from Precision and we are satisfied with the all of them.
- Chris M.
Arlington, TX
I used Precision 5 or 6 years ago to replace our old garage door. The service and the product was excellent. One of the springs broke on this one, and I went back to your website to schedule the repair. Your technician, Evan Strauss was excellent. He was on time, explained in detail what he could do to repair the problem, exactly what the cost was, and also gave me some additional options. He got the repair done in only an hour. I will recommend your company to any of my friends who should need repair or replacement of their garage doors.
- ANDREW WARD
Product:
Arlington, TX
Exceptionally good service representative. No nonsense, got straight to the point, and answered all my questions. Would definitely refer you.
- Jim Thomas
Product:
Arlington, TX
Great service! I thought I had issues with the garage door, but it turns out the opener was causing the problem. Replaced older drive unit with a belt drive and what a difference. Smooth and quite. These guys did a great job!
- Brian B.
Product:
Arlington, TX
Our guy today was Anthony Ciulla and he was very knowledgeable and pleasant. The best two combinations. He even followed up later in the day. We have an appointment scheduled and we’ve requested him. 5+ stars!!
- Charles & Dina Holland
Arlington, TX
I have used this company for all 4 of my houses (my personal home and 3 rental homes) and have been very pleased with the quality of the products and the professionalism of their team. They thoroughly explain all of your options, both pros and cons, and ensure the customer is educated and knowledgeable about each option to make the best decision for your family and your budget.
- Vicki Niedermayer
Arlington, TX
Great experience. Same day service, knowledgeable repairman, courteous and on and on. Could not have been better.
- Ken Martin
Product:
Arlington, TX
Whole experience was excellent. Got an appointment quickly, love the online option. The team at precision makes great use of technology while keeping the experience human. Got an email once I made the appt with photos of the possible techs who would be arriving. Marco was our tech, he called to let us know when he would arrive within the appt window and arrived exactly when he said he would. Marco was efficient and knowledgeable and was able to address our issues effectively. He fixed the broken spring that was our primary issue and pretty much rehabbed the whole door so that it is now whisper quiet raising and lowering. Previously it was wake the dead noisy. Would absolutely recommend Precision, and would use them again. We are pretty picky and these guys are well deserving of the solid reviews.
- Danielle Sekikawa
Arlington, TX
Chris showed up early and did a fantastic job of explaining my garage door problem to me. He was able to change out an outdated spring system on both of my doors. He was very polite, professional, and cleaned up behind himself. A+ rating to him and Precision Garage Door for a job well done!
- Darlene Roper
Product:
Arlington, TX
2016 you replaced springs and garage door opener. Was to come with lifetime warranty for parts and labor yet when spring broke I had to pay for replacement even though I had proof of the lifetime warranty. It appears your company found a way to make the warranty null and void due to not replacing center and end bearings during the inital 2016 install.
- Jackie Baxter
Arlington, TX
We had an excellent experience thank you.
- Pat Miller
Arlington, TX
Evan came out on a Sunday afternoon and explained everything to me and made the replacements needed. He had everything on his truck already and I did not have to wait for repairs. He did a great job and now I have the quites opener that I could amagine. I am a life long Precision Garage Door Service of Dallas forever. Thank you, Thank you, Thank you Evan!
- Clayton Peyton
Arlington, TX
Evan was our technician. He explained what needed to be done then told me the price before doing any work. The work was done in a timely manner. I was very satisfied with the work.
- Frank Bianchini
Arlington, TX
Great service and prices are very competitive. Chris Moreland was knowledgeable and very personable. We have 2 property gates that needed service and it was quick to get an appointment made and the repairs done. We are very pleased with this company all around.
- Shelley Coffee
Product:
Arlington, TX
Such a great company!! I was able to get an appointment on a Sunday and they were here within 30 minutes of me calling and much cheaper than most of the major name companies. Thanks John Sliffe....oh and almost forgot the best part. NO SERVICE FEE!!
- Micheal & Tonya Holmes-Kirk
Arlington, TX
Great John tech arrived on time. Did a great job!
- Nancy Mcclellan
Product:
Arlington, TX
Precision did a great job installing a new garage door. The technician was very friendly, helpful, professional and quick!
- Allen Wright
Product:
Arlington, TX
Job done professionally and and completed in 45 minutes. I have a business and understanding making money. I think $90 per hour is fair compensation. Was curious when there was no service fee to come out and charging $229.00 ($32.00 highest $ on line) garage door sensors is laughable after paying $90.00 for 45 minutes and I say 1 hour adding transport time. I negotiated $250.00 after a quote of 389.00 since didn’t want to leave for a day with wife leaving town not done or would have ordered part at $24.00 and done myself. They did good work but will not use them again. I think the hourly rate should be sufficient without gauging the parts
- John Fedorko
Product:
Arlington, TX
Outstanding. Very responsive and John Sliffe was very professional and personable and explained what he was doing and why.
- Steve Norwood
Product:
Arlington, TX
Because of the great work that the service guys always do.I needed code changes done. No need to purchase anything.
- Eugene Alexander
Arlington, TX
John was very helpful and knowledgeable and explained to me what the problem was with my garage door .
- Dorjee Ghale
Arlington, TX
Great service guarantee work I will recommend all my family and friends to this company ????
- Debbie Smith
Product:
Arlington, TX
I appreciate not being pressured to purchase something I didn't really need and couldn't afford. John was excellent, he listened to my needs and worked with me to find an option within my budget. My installer Steven was awesome as well, he was courteous and respectful of my property and did a perfect install. I am thrilled with my beautiful new garage door. Thank you guys so much!
- Angela Camp
Product:
Arlington, TX
We had an exceptionally good experience with John's knowledge and help for replacing an iron gate opener. He was very professional and courteous.
- Ronda Miner
Product:
(817) 935-8030
(817) 935-8030(214) 210-0181
(214) 210-0181(817) 533-8300
(817) 533-8300(817) 345-6060
(817) 345-6060(940) 220-9600
(940) 220-9600(817) 601-8999
(817) 601-8999(940) 222-2600
(940) 222-2600(817) 864-1900
(817) 864-1900(817) 935-8181
(817) 935-8181(817) 935-8055
(817) 935-8055Office: (817) 203-2700
1150 Blue Mound Rd. W
Suite 810
Fort Worth, TX 76052
Office: (682) 254-0807
535 S Nolan Drive
Suite 300
Southlake, TX 76092
Office: (817) 406-1399
3000 N FM 51
Suite 109
Weatherford, TX 76085
Evan was great at communicating the issue and provided options for us to consider. He was very helpful and responded quickly.
- Tobin Osterberg