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Read what people are saying
about Precision Garage Door

Precision Garage Door of Fort Worth
has received 8 reviews, averaging 3.00 Stars:
Date: 07/31/2020
Install Garage Doors
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Please remind your tech's to wear their mask. It's not ok to assume they can approach potential clients without one. The customer should not have to request for tech to put on a mask Not cool! Too much happening from mistakes like this.
Antoinette Warren
Service Provided:
Install Garage Doors
Date: 06/17/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician Ray Smith was very knowledgeable, friendly, thorough and on time. He performed the repairs to my garage door in less than an hour. My only disappointment is the astronomical mark-up for the parts used. My total bill came to a little under $600, $400 of which was only 2 wires and 2 bearings the you can buy on Amazon for less than $100 total. I am very grateful for Precision’s promptness and expertise but the up-sale of materials used is ridiculous.
Stephanie Wilson
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was outstanding! Cost was okay for those parts needed but $500 worth of equipment that was NOT necessary installed without any indication of the additional cost. Told that two springs were safer than one ($250) and that plastic rollers were better than steel ones ($150). Almost unethical to suggest those "improvements" and not state the added cost. Actually, I asked about the cost associated with the rollers but was told he didn't know off hand.
Gilbert Gresslin
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got an estimate for a single spring replacement of $149 from your phone person.When the tech called me from the jobsite, he told me I needed both springs because the old one would likely fail beside the new one and that the springs were $199 each not $149 because of the door weight and spring wire size needed. I did not really believe that as the door is a cheap builder grade door. In the end I went with 2 springs to end what was becoming a lengthy although friendly argument. Also, I was not onsite as this is a rental property. I felt going into this that it was going to be much more than I anticipated, and it was. I see complete new 16x7 ft doors installed for $600-$700 in the Valuepac coupon mailings I get every month, so I find it difficult to understand how 2 springs can cost $400.
Greg Bantel
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a coupon for %15 off with AAA card and was told I could not use it. Not happy at all about this as the coupon stated was for repairs. Felt like this was false advertising.
David Ramsey
Service Provided:
Garage Door Opener Repair
Date: 10/19/2018
Install Garage Doors
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was happy with the salesperson who arrived on time and did a thorough job showing me my options. Although, I liked the samples I saw, I did not see a roller sample. The rollers on the 16ft. door are much smaller (not as good a quality) than the ones that were on the older door that was replaced. The installer arrived with the wrong door for the 16ft. door. He had picked up a 15ft. door, which was on the pickup order, not the original order. So I had to wait an additional 3 weeks before they could install it. The installer did a good job, making sure the doors were a tight fit, with no light showing on the sides.
Maggie Aune
Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 09/09/2018
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, professional, and friendly service but way, way, way too expensive for emergency calls. I felt taken advantage of because I was in a desperate situation with a garage door that would not go down in a home missing a door from the utility room to the garage.
Latoya Nottage
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Their weekend service availability was very convenient, but beware of their pricing. They told me I needed a door reinforcement for my opener (which I agreed with) and that the cost was $200. I quickly learned after they had installed that the exact part they used was readily available from multiple vendors for $25 or less and it took about 5 minutes to install. I questioned the installer and also emailed customer service about the excessive price. All I got back from customer service was "thanks for your feedback - we will use this information to improve in the future". You are at their mercy when they start telling you what needs to be done - educate yourself the best you can or you will get taken advantage of. I had one broken spring on a door that was less than 5 years old and ended up with a bill for $872.
Jason Phinney
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs