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Read what people are saying
about Precision Garage Door

Precision Garage Door of Fort Worth
has received 6 reviews, averaging 3.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was outstanding! Cost was okay for those parts needed but $500 worth of equipment that was NOT necessary installed without any indication of the additional cost. Told that two springs were safer than one ($250) and that plastic rollers were better than steel ones ($150). Almost unethical to suggest those "improvements" and not state the added cost. Actually, I asked about the cost associated with the rollers but was told he didn't know off hand.
Gilbert Gresslin
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got an estimate for a single spring replacement of $149 from your phone person.When the tech called me from the jobsite, he told me I needed both springs because the old one would likely fail beside the new one and that the springs were $199 each not $149 because of the door weight and spring wire size needed. I did not really believe that as the door is a cheap builder grade door. In the end I went with 2 springs to end what was becoming a lengthy although friendly argument. Also, I was not onsite as this is a rental property. I felt going into this that it was going to be much more than I anticipated, and it was. I see complete new 16x7 ft doors installed for $600-$700 in the Valuepac coupon mailings I get every month, so I find it difficult to understand how 2 springs can cost $400.
Greg Bantel
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a coupon for %15 off with AAA card and was told I could not use it. Not happy at all about this as the coupon stated was for repairs. Felt like this was false advertising.
David Ramsey
Service Provided:
Garage Door Opener Repair
Date: 10/19/2018
Install Garage Doors
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was happy with the salesperson who arrived on time and did a thorough job showing me my options. Although, I liked the samples I saw, I did not see a roller sample. The rollers on the 16ft. door are much smaller (not as good a quality) than the ones that were on the older door that was replaced. The installer arrived with the wrong door for the 16ft. door. He had picked up a 15ft. door, which was on the pickup order, not the original order. So I had to wait an additional 3 weeks before they could install it. The installer did a good job, making sure the doors were a tight fit, with no light showing on the sides.
Maggie Aune
Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 09/09/2018
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, professional, and friendly service but way, way, way too expensive for emergency calls. I felt taken advantage of because I was in a desperate situation with a garage door that would not go down in a home missing a door from the utility room to the garage.
Latoya Nottage
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Their weekend service availability was very convenient, but beware of their pricing. They told me I needed a door reinforcement for my opener (which I agreed with) and that the cost was $200. I quickly learned after they had installed that the exact part they used was readily available from multiple vendors for $25 or less and it took about 5 minutes to install. I questioned the installer and also emailed customer service about the excessive price. All I got back from customer service was "thanks for your feedback - we will use this information to improve in the future". You are at their mercy when they start telling you what needs to be done - educate yourself the best you can or you will get taken advantage of. I had one broken spring on a door that was less than 5 years old and ended up with a bill for $872.
Jason Phinney
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs