Garage Door Repair in Fort Worth Metro - Page 11

Michael Reagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician, Michael, was very professional and communicated well.

Scott Kuykendall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door Service is the best in the business. I was in real pinch the garage door motor went out and I was traveling the next day. Precision understood the urgency and dispatched professional immediately. World class service, and it’s locally owned and operated!

Eduardo Vallea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They they were professional they took care of a problem right away thank you so much

Doug Kirkley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome company. Responded immediately to my request for service. Service provided same day of request. Service technician kept me informed of arrival time and was very accurate with on time service. Price to repair the issue was fair and was very efficient. Communicated the issue very clearly and provided pictures before and after. I would highly recommend this company to service your garage door issues.

David Doty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door are very polite people and very professional and I’ve have. Excellent service from them.

Susan Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service from the moment I called until the service call was completed. The technician was polite and very helpful.

Paul Arredondo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, efficient service. Very nice sevice represetative.

Carol Anzalone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What started as a stressful two days of anxiety was resolved by the big heart of the owner, Kristy. I had felt I was not being heard and that my problem was not being understood. I am more than appreciative for her personal phone call and the kindness she showed me. The repairs to my garage door was completed with knowledge and efficiency. Thank you. I will never forget your graciousness.

Christian Corzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service. Very professional.

Matthew Rios

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Better late than never. Tyler was awesome at what he did. Definitely explained everything he was going to do at the job site. They actually care about what they do and wasn’t just another repair shop looking for the next dollar sign. Thank you Tyler!

Quen T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My tech Evan repaired my garage door. He was courteous and professional. He did a great job! Thank you

Frances Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They did a great job for me. Came out fast, and figured out my issue. Gave me lots of options and fixed my problem. I flip 3 or 4 homes a year and found out they work in lots of areas, so I'll be using them for all my needs. Mike did a great job!!! Joe V.

Sharon Hutchinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drey notified me when he would arrive, within the pre-determined window. Then he quickly diagnosed and fixed a very minor issue in addition to evaluating the overall system and recommending a few regular maintenance issues that need to be addressed.

Tobin Osterberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan was great at communicating the issue and provided options for us to consider. He was very helpful and responded quickly.

Joe Kiss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank You!

Trevor Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was able to fix the problem left by another garage door company from an install only 1 year ago. Took him 2 minutes, no replacement needed. Excellent service, explained everything.

Trevor Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was able to fix the problem left by another garage door company from an install only 1 year ago. Took him 2 minutes, no replacement needed. Excellent service, explained everything.

Al Latu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Highly recommend. Very fast and efficient. Awesome customer service. Technician name was Nick G. Was in and out in no time and my garage door is back in business

Harry Haney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called to have a belt changed out on my opener this weekend. Immediately upon arriving the technician stated that I needed a whole new rail assembly with the belt because my old one had a different channel(T) which is what the new rail is. After installing the rail, I was told after the tech started to look at the motor I was informed that the motor and everything had to be replaced completely. When asking questions and concerns the tech seemed to get a little defensive and I told him I only wanted the belt replaced. I have been excessively overcharged for work and parts that I did not need.and I have had two other door companies look at the situation and both confirmed I just needed a new belt. It seems by some of your companies reviews that this is very common practice trying to convince the owners that everything is broken. I am willing to discuss with your owner about making concessions to the cost and charges. If not I will fill a complaint with BBB and look to pursue a complaint in local courts. Feel free to contact me.

Norman Haynes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a garage door issue on a Sunday morning. So we called Precision Garage Door. Evan showed up within 2 hours of us calling. Diagnosed the problem and got things back in order within an hour and a half on a Sunday. Evan was well versed in his trade, and explained everything he needed to do. And he made sure we were comfortable with any work that needed to be completed before he started. Great job!

Larry Carithers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was very informative of what was needed to repair my garage door. I will recommend Precision to all my friends and family.

John Howe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was 2 hours late! Was told tech would arrive between noon and 2 pm, he arrived at 4 pm. Had to call the office twice to find out when he was going to arrive. Once he arrived he was knowledgeable and worked fast to repair the door. Repair charge was costly. In my opinion too high and I feel that the charge should have been reduced, my time is as valuable to me as your labor is to you.

Tommy Brittain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan was all business and took care of my door malfunction quickly and effectively. He gave details of the problem and multiple methods to effect the repair leaving the choice to me. Very professional and knowledgeable.

James Pounder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have no complaints about the service I received from Evan with Precision. He showed up within 2 hours of my door breaking, provided me with several options, and completed the repair quickly and professionally. I will use Precision again for all my future garage door repair/replacement needs.

Rollie Light

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan was great fixed what I needed asked questions and then did upgrades only when I asked no pressure consultive selling Loved it Highly recomended.

Bob Kaswen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, Thorough, Friendly. My provider from now on.

Larry Slack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Diagnosed the issue quickly. Service tech had parts on his truck and completed the repairs quickly and accurately.

Virginia Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First, I was pleased that your service man, Tyler, was able to come to my house w/in just a few hours of when I called. He did an assessment and informed me of what needed to be done and what it would cost. Gave me a date -- a week away -- for the work to be done. Very pleased.

Tami Ellis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My Viking sliding gate opener would only open 1 foot and then close. It is 15 degrees outside! I called at 10:50am and Drey called me at 12:36pm to let me know he was on his way, that's a total of less than 2 hours!!! Drey was SO polite, professional, knowledgeable, & let me know exactly what needed to be replaced, but also made the gate work for now. He is ordering the parts and will let me know when he receives them and come back to replace. WOW, all of this in 15 degree weather. I HIGHLY recommend Drey and Precision Garage Door Service, that is A+ and #1 service. Thank you!!!

Mark Ozenick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Generally, the service visit was prompt after scheduling however felt the pricing was excessive after researching typical garage door repairs - for a situation where your car is 'stuck' in the garage, you are really hostage to the service being done sooner than later - I feel it was 25% higher than 'market' - also the 'upsell' was off putting - the 'upsell' was framed by creating 'potential fear' for future failures if the higher service products were not purchased. I was particularly displeased that the tech sprayed lubricant on parts of the door which the overspray covered half of my Lexus in the garage - I just spent an hour and a half washing and removing the lubricant from the car prior to writing this review. The tech could have asked me to cover the car, which I would have done rather than hear after the fact his apologizing for his mistake. Probably won't use you again.