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Dallas

Jonatan

Jonatan
Technician
Reviews: 93
Average: 4.78 stars
Jonatan has received 93 reviews, averaging 4.78 Stars:
1 2 3 4 5

Jonatan's Bio:

Review:

Real professional attitude, worked fast

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Service Provided:
Garage Door Repair

Review:

Precision was timely and efficient. They did a great job.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called Precision on a Saturday morning with a problem of the garage door “binding” as it tried to close. Much to my surprise they had their “handyman” fixing my door at 3:00 PM the same day. You can’t beat that kind of service. Precision gets my five STARS!

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Service Provided:
Garage Door Repair

Review:

John is the best !! Top performer from start to finish !! Thank you so much !!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very responsive and professional work.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

One star because I can't give a negative star. I don't trust them based on their being listed on the Genie web page and they said Genie is a poor product. Tried to upsell me to another product. When I said no, the salesman tried to get me a special deal from a friend.

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Service Provided:
Garage Door Opener Install

Review:

Jonathan did an excellent job with customer service

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

WOW

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

1 2 3 4 5
Date: 12/17/2017
Garage Door Repair
,
Review:

This company is the best. This is the 3rd time we have used them and have been pleased with the customer service as well as the quality technicians that have been sent each time. We highly recommend Precision!!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

1 2 3 4 5
Date: 12/12/2017
Garage Door Repair
,
Review:

Very helpful, explained how to reprogram and correct minor malfunctions...

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Service Provided:
Garage Door Repair

Review:

The technician was very knowledgeable and professional. Arrived on time and explained everything he was going to do. My only complaint was I felt the cost was a little too high but you get what you pay for. Am expecting great response to any problems that may pop up in the future.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

John was very good

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Excellent work, done right the first time. Timely, efficient and valuable.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Jonaton was professional and knowledgeable. He diagnosed our problem which included broken springs, worn pulley bearings and a burned out opener. He repaired our door and installed our new Liftmaster promptly and made several final adjustments to ensure its smooth operation.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Great service! The tech arrived on time and did a great job. Excellent customer service and price. Will definitely recommend to anyone needing garage door service

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent service. The technician was quite informative and knowledgeable. We appreciate the company’s speedy and courteous response.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Service technician was very professional. Arrived exactly on scheduled time. Worked quietly and returned with parts need to complete the job when promised.

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

They called ahead of time and showed up 45 minutes early. He knew what he was doing and did so in a quick and professional manner. Will definitely use again if future work ir upgrade is needed.

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Service Provided:
Broken Garage Door Spring Repair

1 2 3 4 5
Date: 10/13/2017
Garage Door Repair
,
Review:

I chose Precision because I had an issue that compromised security of my garage and on the internet Precision was the only company to declare 24/7 service availability. I called and there was a live person answer the phone an assign a 2-hour window in which the technician would arrive. It wasn't possible for him to come during the night hours that my door was not secure because there was only one person working that night and he had all he could do. So, Jonathan, the technician arrived right near the beginning of that window. He was personable and knowledgeable. He took what appeared to be an impossible situation and righted it within about half an hour. He shared recommendations and acted in a very professional manner. I was very pleased and would certainly recommend this company to anyone else. This was a garage door repair where the door went up more quickly on one side than the other, left the track in a couple places and basically was stuck and impossible for me to move. He repositioned the door, straightened bent tracks, remounted the door into the tracks and tested to make sure the door would move freely and correctly. He recommended that I choose to use Precision for my needs in the future and I easily agreed that would be a good idea. He placed a sticker near my entry door, into the house, so I would always have the phone number at the ready. I give Precision 5 stars as I was very pleased with the prompt and professional service performed!

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Service Provided:
Garage Door Repair

Review:

Jonathan was very knowledge, professional and timely. I would definitely use this company again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I can only say, the end to end service is totally amazing. Great online chatting service, made appointment on the same day, OMG it's Saturday with free estimate. The technician Jon comes early and is very polite, professional and efficient....

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

1 2 3 4 5
Date: 10/08/2017
Garage Door Repair
,
Review:

Had a great experience! Fast, reliable work. Jonathan was a great technician! Polite, knowledgeable and up front. Came explained the problem and why it was occurring, even gave need pointers for maintenance going forward. Definitely recommend them for any garage door needs!!!

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Service Provided:
Garage Door Repair

Review:

Jonathan was your service person and he was very nice. Thank you Precision Door and Jonathan. Very satisfied

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Service Provided:
Garage Door Repair

Review:

Precision Doir was the ONLY company who would service my need of garage door repair as early as 9/9:30 pm. And, I am so grateful that the technician accepted the call because my door would not close automatically or manually due to the type of spring in the door that broke.. My expectations were met! John is excellent at his craft & has a great personality. He assured me that I'd be pleased with his work & I was. THANK YOU Precision Door & thank you John!! You get a 5-Star rating from me & lots of recommendations! ~ CHERRI

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 09/15/2017
Garage Door Repair
,
Review:

Great customer service. The young men were very polite.

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 08/18/2017
Install Garage Doors
,
Review:

Your representative, John was efficient, professional, courteous, all around exceptional. He installed my new garage door and later returned to adjust it. You are very blessed to have such a dedicated young man on your team.

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Service Provided:
Install Garage Doors

1 2 3 4 5
Date: 08/15/2017
Garage Door Repair
,
Review:

SERVICE TECHS DO A GREAT INSTALL OR REPAIR. APRIL IN THE OFFICE ALWAYS TAKES CARE OF HER CUSTOMERS. SHE IS A VERY IMPORTANT ASSET TO THIS DOOR SERVICE ALWAYS VERY PLEASANT.

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Service Provided:
Garage Door Repair

Review:

Jonathan did a great job. Courteous and on time (early in my two hour window). Didn't have the rollers I needed for my door but had time later in the day when it fit in my schedule and came and finished the job. Second time I've used your company and will definitely use you again.

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Service Provided:
Garage Door Repair

Review:

These people are crooked! I had a technician come to my house for a simple reprogramming of my garage door opener and remotes. He told me that the opener, which was only 4 years old, had to be replaced, and presented me with an estimate for over $1000.00 to replace the opener. I was charged $149 for the visit. I had another company come the next day and tell me there was absolutely nothing wrong with the opener.

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Service Provided:
Garage Door Opener Repair

1 2 3 4 5
Date: 07/08/2017
Install Garage Doors
,
Review:

Working with Precision Doors was interesting. Here is how it went down: 1. The sales guys were GREAT. I actually canceled with another company and went with them as they promised to install a custom sized door within 2 weeks. They seemed honest and forthright. 2. 2.5 weeks later I had heard nothing from anyone. I called Precision and found out the door was never ordered. This put me in a very big bind because I work out of the garage. 3. After deliberation, they promised to install in another week but failed to appear a second time. After a firm phone call, they said they failed to load the door on the truck because of the size but never told me until I called them. They then promised me a "trim package" to make up for the 2nd mishap. 4. The door finally arrived the following week but without the promised trim package. At this point, I'm seeing red. The installers were GREAT. The problem with Precision is operations. They're awful. The sales guys and installers are suffering because of poor performance in the office. I will never use them again.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

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(817) 935-8055
Precision Garage Door of Fort Worth
Office: (817) 203-2700
1150 Blue Mound Rd. W
Suite 810

Fort Worth, TX 76052
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Office: (682) 254-0807
535 S Nolan Drive
Suite 300

Southlake, TX 76092


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