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Read what people are saying
about Precision Garage Door in:

Grapevine / Keller Area, TX

Precision Garage Door of Fort Worth
has received 111 reviews, averaging 4.86 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A very good mannered, well trained and knowledgeable installer
Nelson Petzold
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First off I guess I made a mistake asking a company that it appears from your web site that your basic business is to work on garage doors not gate closures. Just a few issues with your service: on the initial visit it went alright until it came time to pay. The tech offered my wife several ways to pay for the service (check, cash or credit card) she choose credit card but the only problem with that was he never told her there would be a 2% convenience charge. On the second trip out to actual do the work - we were sent an email saying our appointment would take place between 8 -10. I called at 11 and asked what had happen and the lady told me that my appointment had been changed to 12 -2. Only problem no one let us know. I called back at 1 to see when the tech was coming and the lady told me it maybe another hour and a half. While I was on hold the tech called on my cell phone and told me that he would be there in about 40 min. I think he showed up before 2. Upon completing the repair he asked my wife where the pin that hold the arm to the gate and I told her it was in the gate. Of course they could not find it. I asked her to ask him to call the tech that originally came out to see if he had mistakenly taken it. He called him and of course he said he did not. Bottom line not a real good experience. Even this form is only set up for garage door work.
Hal Cranor
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hugo with Precision Garage Doors installed a new spring and cable on our garage door! He was very polite and did a great job!
Shelli Garman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hugo was fantastic. He was very professional. Arrived promptly, knowledgeable, hard-worker. Great Job. This was my second time using Precision (replaced springs a few years). Highly recommended
James Perdiue
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was recommended by my former realtor. I could not have been more pleased. Appt made quickly. Service technician, Alex, was professional, kind, had his mask on, respectful of my retired military status (discount included) and completed job promptly. Pointed out other repairs needed later on, not emergent like the spring repair. Definitely will be calling again. Thank you!
Ann Courtney
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken garage door spring on a holiday (of course). I filled out the online contact form and had a call from Precision within 5 minutes to schedule for the following day. I was so thrilled about the quick response and ease of making a timely appointment.
JK
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Spring broke on 1500 sq ft one story home in Keller suburb. Simple aluminum garage door. Given estimate of $149-$249 depending on door. Final charge was $559.98! Spring $250, 1” steel bearing $60, Mini(no idea what this is) $40, labor $199 and $10.98 fee to pay by credit card!
Wanda Jaberi
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company; amazing service. Precision fixed what another company couldn’t and wouldn’t do. Can’t give them enough stars! Thank you!!
Kristen McK
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe Allen was very professional and did a great job. He call before to let me know he was still at another site but would still come today. After showing up after 7pm, he was knowledgeable, explained the issue and completed it by 9pm. 5 stars for service but rating 4 overall based on value.
Eric J
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found on internet ''No Fee caught my eye '' From Candice on the phone arranging to CHRIS tech installer . BOTH are Keepers, I'm retired but forte was upper mgmt. so with a lot of volition I say they ARE keepers due to their courtesy, professionalism, and conversing and informing. Some times least said is more meaningful !
Fred Sporman
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician, Joe, arrived on time ready help us out of a serious predicament. With both cars parked inside, one of the torsion springs on our 500 lb wood paneled garage door broke making it impossible to raise the door. Precision Door offered same day service and Joe was able to replace all four springs in about an hour so we were able to keep our scheduled appointments. Excellent 5-star service. Would highly recommend.
David Giordano
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall experience was excellent, called to confirm appointment arrived on time did not have the correct key pad but went back to the shop and returned in an hour.
Randy Smathers
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris did an exceptional job; great job explaining the work to be done and finished in time. Very professional, would use them again.
David B
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job was done quickly, can barely hear door open and close. Good job.
Michael Whitchurch
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and complete service after 6:00 pm.
William Harding
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and educational.
Cliff Compton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick from Houston is amazing To deal with and incredibly knowledgeable. Please have him manage the Dallas branch!
Jill Folkerts
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not be more pleased with the service I received. I called on a Sunday and repairs were finished within hours - on a weekend!!!
Jill Pahl
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Techncian Dave did an excellent job of determining the problem and described the issue. Was able to resolve the issue with minimum difficulty and serviced the door while here. Will definitely use them again if needed.
Johnnie Pechal
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent services
Ann Mutua
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sam just left. replaced the spring on my double door. Was very professional and did it quickly. The cost was HALF of the other bid for which I am very grateful. Told the other vendor to take a hike. Also, lifetime warranty sure beats the 3 year warranty that OTHER company gives. The door itself along with the rails is close to needing replacement. He gave us a quote for that and we will be calling you soon. I'll be recommending your company in our NextDoor website. It is so refreshing to get excellent service at a good price. Thank you!
Scott Coughran
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and a great staff. Job well done and in record time. Thanks
Bud Culberston
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric was very thorough and did a great job!
Debra Roach
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciate April sending Sam to work with the other fella. The other fella was a bit nervous and his work had to be redone as the rails on the initial install were not put in plumb (level) so the movement of the wheels created additional noise. Sam corrected but we had to have someone take pictures and then a great deal of discussion with Eric. So although ended well with same correcting, it should have been installed correctly the first time and created a lot of energy and time on my part for something where a professional installer would ensure the rails and movement were minimal. Bit disappointed in the big door noise that although a thicker metal the door movement and panels create more noise than expected and discussed. Again, appreciate Eric and Sam's help in correcting the small door issue; however, should not have ever happened. Rating - b
David Learmonth
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris was our technician and he was very professional. He took the time to explain all the details with changing our springs out on the garage door. I would definitely recommend Precision Door!
Martin & kristy Unrein
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Could not have been more pleased with the service provided by Eric! He was professional, prompt and courteous. He conducted a thorough assessment of our door system and performed the needed spring replacement in very little time. Thanks Eric for a terrific job and thanks Precision for making the entire transaction a pleasant one. Will call again the next time our garage door system needs any work!
Tony Medlin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called on Sunday morning after breaking spring Saturday night. Appointment was made same day and Sam arrived promptly at scheduled time. Sam did a quality job and left me some wanted information about door replacement options. My charge was exactly the same as the quote. Great service and company!
Todd C.
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Connor did a great job. thank you!
Pat Salcedo
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

New garage door. About a year later there was a clunking noise and they came right out. Great company and employees
Carrol Garderner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service and Sam was awesome!!!
Robyn North
Service Provided:
Garage Door Repair
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