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Read what people are saying
about Precision Garage Door in:

Grapevine / Keller Area, TX

Precision Garage Door of Fort Worth
has received 135 reviews, averaging 4.84 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Upon checking with a friend about the service from Precision at our business, she said that the service had been excellent. We had the same experience with Ray when he arrived yesterday. He quickly took care of our problem with the garage door openers and corrected one other minor issue. He was courteous and professional as well as efficient. We are glad to know we have a reliable company to call if there are other problems with the garage door or opener.
Ron Hibbs
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Spencer is a great asset to your company. He was very professional, knowledgeable, considerate and personable. He is an excellent representative for your company
John Phillips
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garrett was polite, professional, and informative. A relatively straight forward issue that he took care of as well as checking the rest of the door system. Will definitely recommend!
David Miner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garrett Sutherland was the technician that fixed our garage door issues! He was very efficient and knowledgeable! Thank you Precision !
S Garman
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ian deserves five stars for a good reason,in this day and time it is difficult To find that tells you what time he will be there,we’ll not Ian ,when he gave you a time he will be there at that time ,if not,he would call you and keep you up to date ,which means a lot now a days,and the prompt work that he does and good work that he does, you guys have a dedicated worker which helps the company compete in a business that has a lot of competition ….
Roland Sierra
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door needed both the torsion springs replaced after loosing all of their tension. I called Precision at 2:00 PM and a service technician, Drey was here by 4:00 PM the same day. Drey was great to work with and his work awesome. I think it only took about 30 or 40 minutes and my garage door was back up and running. Yes the parts are expensive but you really can tell the quality is worth every scent. Will highly recommend Precision to others.
Matt Sher
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had two new doors and operators. 4 months later one completely came off track due to cable lock on one side due what appeared to be improper installation of the track. They came out and the tech (who was nice and just doing his job) quoted me $1,100 to fix it. I asked why it was not covered under warranty and he called two supervisors who both did not hesitate to blame us and said if it was their fault then it would’ve happened earlier, so it must have been our fault. The tech agreed there was no damage to door and it really was not our fault.
Brendon Nelson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really happy the service and quality of the products sold to us today. I appreciate the time He took to explain the needs and solutions to our needs.
April Gonzales
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tryton was on-time, knowledgeable and helped us make an education decision. He was professional and great all around. I would highly recommend this company and team.
Laura Prigmore
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician did a wonderful job. When he arrived last night for the repair, the door was working fine and opening and closing without any issue. He tightened the chain and left. About 20 minutes later, my daughter pulled into the garage and the door started having the issue again with not closing. I called the tech back, and he turned around and came back. By this time, it was around 9:30 p.m. I was impressed by him dedication and attitude. I am sorry, I didn't get his name but he was from Florida.
Rhonda Delaney
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks to Tryton at Precision Garage Door for repairing our garage door after a cable snapped. His expertise was evident and he updated our other doors as well. Thanks again!
Ty Shafer
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Attention to customer service was outstanding Can’t say enough positive things regarding attention to detail, professional respect and service.
Gary Neilsen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician, was prompt on time, knowledgeable, courteous, and did the job at the right pace to be efficient, and still have attention to detail so as everything was done correctly. Answered all the questions and had a great attitude.
Johnnie Butler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When I made the appointment on the phone the schedulers were completely professional and very pleasant. The technician who serviced us though was very arrogant, dismissive and frankly did not seem to have a lot of knowledge. We had universal remotes that said they were compatible with the brand of garage doors we have. He told us they wouldn't work. Then when we pointed out on the box that they were compatible he seemed surprised but then agreed. We have used a different garage door repair company in the past and will be going back to them. When we asked if he would program the remotes he said yes, then shot back at me, "it's $50 a door per remote." That would have been $400 to simply program the remotes. The other company always did it for free. We will not be calling again.
Michaele Frederick
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service from the first call to work completed ahead of schedule. They provide first class service from start to finish in a very professional manner.
Alex Graham
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for coming out to do our annual tune up to our garage doors. You always do great work. Highly recommended!!
Tammy B
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was my technician. Arrived on time. He was very helpful and answered all my questions. He did a great job. You have a good employee in John! I’ll definitely use your company in the future.
Richard Riedel
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage springs broke, and I called for service. Originally, the call time was 10-2pm, but Destinee was able to get Joe out to my residence by 12 and he did an amazing job!!! I felt truly valued by these two amazing individuals!!
Jennifer Kinzbach
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and timeous service although most surprised to be billed $195 for greasing hinges. Serviceman first class
Peter Freeman
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex is a great employee and i will deal with this company in the future. Kevin
Kevin Anderson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding company! Very friendly over the phone and a fast response. Jonatan is a highly professional and skilled technician - performed a thorough evaluation and offered a complete solution. Door is quiet and works great. A+++
Larry Thomas
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The spring broke on one of our garage doors. So, I searched the internet, found Precision and called them based on their reviews and the fact that the company is veteran run. Two hours after I called for service, the technician, Jon D., arrived. He quickly assessed the problem, told me what was needed, provided a cost estimate and made the appropriate repair in only 45 minutes. He also did a check on the other garage door to ensure it didn't have any issues and it did not. Jon D. was professional, personable, courteous and very efficient. Based on my experience today, I am very pleased with Precision and highly recommend their services.
Charles Zinger
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Service Tech who arrived was Jonatan. Very nice professional young man. He asked what seemed to be the problem and we discussed what I had tried and experienced prior to his arrival. Jonatan checked several things and then explained to me what the main problem was and a couple of other issues that should be addressed. The garage door opener unit was inoperative and needed replaced. Jonatan had 3 units to choose from. He removed and replaced the opener system and mounted it better than the previous opener. Changed out the springs which were the wrong size for the door, balanced the door, and lubed the door. He also programmed my other compatible remotes I had. All this in less than 2 hours and earlier than the set appointment time. He cleaned up everything after he was finished went over some of the warranty and asked if I had any other questions. Jonatan was professional, polite and very knowledgeable. Excellent service throughout. I would recommend this company as their techs are experienced and come prepared to fix the problem.
Leslie Hooton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rafael did a great job repairing my door. He was friendly and efficient in completing the task. I would recommend Precision to anyone needing garage door repairs.
Dan Rozell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A very good mannered, well trained and knowledgeable installer
Nelson Petzold
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First off I guess I made a mistake asking a company that it appears from your web site that your basic business is to work on garage doors not gate closures. Just a few issues with your service: on the initial visit it went alright until it came time to pay. The tech offered my wife several ways to pay for the service (check, cash or credit card) she choose credit card but the only problem with that was he never told her there would be a 2% convenience charge. On the second trip out to actual do the work - we were sent an email saying our appointment would take place between 8 -10. I called at 11 and asked what had happen and the lady told me that my appointment had been changed to 12 -2. Only problem no one let us know. I called back at 1 to see when the tech was coming and the lady told me it maybe another hour and a half. While I was on hold the tech called on my cell phone and told me that he would be there in about 40 min. I think he showed up before 2. Upon completing the repair he asked my wife where the pin that hold the arm to the gate and I told her it was in the gate. Of course they could not find it. I asked her to ask him to call the tech that originally came out to see if he had mistakenly taken it. He called him and of course he said he did not. Bottom line not a real good experience. Even this form is only set up for garage door work.
Hal Cranor
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hugo with Precision Garage Doors installed a new spring and cable on our garage door! He was very polite and did a great job!
S Garman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hugo was fantastic. He was very professional. Arrived promptly, knowledgeable, hard-worker. Great Job. This was my second time using Precision (replaced springs a few years). Highly recommended
James Perdiue
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was recommended by my former realtor. I could not have been more pleased. Appt made quickly. Service technician, Alex, was professional, kind, had his mask on, respectful of my retired military status (discount included) and completed job promptly. Pointed out other repairs needed later on, not emergent like the spring repair. Definitely will be calling again. Thank you!
Ann Courtney
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken garage door spring on a holiday (of course). I filled out the online contact form and had a call from Precision within 5 minutes to schedule for the following day. I was so thrilled about the quick response and ease of making a timely appointment.
JK
Service Provided:
Garage Door Repair
Product:
Springs
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