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about Precision Garage Door
Precision Garage Door of Fort Worthhas received 35 reviews, averaging 1.00 Stars:
,
Product:
Mansfield, TX
Easy to make an appointment The appointment was kept within the timeframe stated.
- Aneesah Salahuddin
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Service was professional, on time and budget
- Lawrence Jackson
,
They get 1 star because I could not give them 0. The technician tried to up sell my why equipment and service we did not need and then did not show up for the installation appointment. We cancelled and bought a garage door opener at Home Depot and had it installed, it cos less than half of what Precision quoted.
- Dan M
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These people are crooked! I had a technician come to my house for a simple reprogramming of my garage door opener and remotes. He told me that the opener, which was only 4 years old, had to be replaced, and presented me with an estimate for over $1000.00 to replace the opener. I was charged $149 for the visit. I had another company come the next day and tell me there was absolutely nothing wrong with the opener.
- Scott Shellhouse
(817) 935-8030
(817) 935-8030(214) 210-0181
(214) 210-0181(817) 533-8300
(817) 533-8300(817) 345-6060
(817) 345-6060(940) 220-9600
(940) 220-9600(817) 601-8999
(817) 601-8999(940) 222-2600
(940) 222-2600(817) 864-1900
(817) 864-1900(817) 935-8181
(817) 935-8181(817) 935-8055
(817) 935-8055Office: (817) 203-2700
1150 Blue Mound Rd. W
Suite 810
Fort Worth, TX 76052
Office: (682) 254-0807
535 S Nolan Drive
Suite 300
Southlake, TX 76092
Office: (817) 406-1399
3000 N FM 51
Suite 109
Weatherford, TX 76085
To whom it may concern: I cannot express how disappointed I am with your company. From day one of doing business with Precision I have had nothing but problem. Let me give some history: 1- based on a suggestion from Precision I purchased a garage door opener from a third party vendor - suggested by a Precision technician while installing an opener an another one of my properties. 2- The day of installation the technician insisted that he could not install the Unit I bought at the recommendation of the Precision technician. 3- I had to purchase a whole new unit from Precision to install. To date I have spent over 3K with Precision on what is supposed to be the #1 unit you sell. 4- The original opener installed blew and at first precision wanted to bill me for a whole new install even though I had warranty. After many arguments precision finally installed a new unit under warranty. 5- Since the install of the second unit I have had intermittent issues with the unit not going down. Precision has sent a technician out twice whom both state nothing is wrong with the opener even though I have shown video of the unit not working. 6- The last vist the manager at precision stated that if the issue happened again they would replace the unit under warranty. 7- Today the technician once again stated that there is nothing wrong with the unit and that is after seeing the video. I once again have been told that there is nothing Precision can do. I am sorry but the service provided by precision is unacceptable. I have yet to get the service Precision is committed to providing. Your warranties are not honored and your team does not do the right thing. What they do is find excuses to not provide a device that works. I will be filing a complaint with the BBB as well giving details feedback on consumer review website. I do not accept “nothing we can do”! Thanks
- Kenneth Trudell