Garage Door Repair in Fort Worth Metro - Page 43

Bill Spae

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Emergency garage door repair. Cars stuck in garage on a Saturday night. 5 Stars! Bret was great.

William Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The sales person Victor McGruder was very nice and professional. We bought a garage door and an opener. I liked the idea that it could be operated from a smart phone. What I did not like, I was not told that more equipment would be needed. The door installer, David, was very helpful and professional. He did a good job and did it quickly. I have used Precision Door twice and highly recommend them.

Kenneth Trudell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

To whom it may concern: I cannot express how disappointed I am with your company. From day one of doing business with Precision I have had nothing but problem. Let me give some history: 1- based on a suggestion from Precision I purchased a garage door opener from a third party vendor - suggested by a Precision technician while installing an opener an another one of my properties. 2- The day of installation the technician insisted that he could not install the Unit I bought at the recommendation of the Precision technician. 3- I had to purchase a whole new unit from Precision to install. To date I have spent over 3K with Precision on what is supposed to be the #1 unit you sell. 4- The original opener installed blew and at first precision wanted to bill me for a whole new install even though I had warranty. After many arguments precision finally installed a new unit under warranty. 5- Since the install of the second unit I have had intermittent issues with the unit not going down. Precision has sent a technician out twice whom both state nothing is wrong with the opener even though I have shown video of the unit not working. 6- The last vist the manager at precision stated that if the issue happened again they would replace the unit under warranty. 7- Today the technician once again stated that there is nothing wrong with the unit and that is after seeing the video. I once again have been told that there is nothing Precision can do. I am sorry but the service provided by precision is unacceptable. I have yet to get the service Precision is committed to providing. Your warranties are not honored and your team does not do the right thing. What they do is find excuses to not provide a device that works. I will be filing a complaint with the BBB as well giving details feedback on consumer review website. I do not accept “nothing we can do”! Thanks

Jerry Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

TECHNICIAN WAS PROMPT AND COURTIOUS. HE WAS KNOWLEDGEABLE IN THE OPERATION OF GARAGE DOOR AND DOOR OPENERS AND HE DID AN EXCELLENT EVALUATION AND ADJUSTMENT. HIS DEMEANOR WAS ONE OF A PERSON WHO CARES ABOUT HIS WORK AND THE HOMEOWNERS SATISFACTION.

Dejuan Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nick was knowledgeable, thoughtful, listened to my needs and, more importantly, did not try to up sale me. He was thorough in his explanation in ensuring that I fully understood what i was purchasing, how it would meet my needs and that I knew how to operate the equipment.

Dandria Todd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service from your company expeded my expectations! The worker was very attentive to my needs and very effeicient in getting the job done !!

Nehboob Jamal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bret was exrremly patient and explained things very well to enable us to make inforned decisions on course of action.

Stephen Cain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just wanted to say thank you for excellent customer service. We couldn’t open our garage door and called Precision. Jonathan came and was able to fix the problem very quickly. The door was just stuck with paint I had applied the night before. He didn’t even charge me for the visit and even applied garage door lube to the door to make it run smoother. I will definitely turn to Precision for any garage door needs I have in the future. Thanks again!

Mike Grim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Didn't know, until I completed the review that WAS members get a 15% discount. Oh well, live and learn!

Susan Austin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! I wanted an entry pad for my opener on the outside. I had it installed, as well as a thorough evaluation of my door. Our technician was outstanding!

Jan Hawthorne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called the company around 1pm and the technicians came out several hours later. Both gentlemen were very nice, polite and honest in the repairs. They gave me three options on the repairs and gave me the pros and cons for each option. VERY pleased with the service and would highly recommend this company to anyone.

Brantley Booe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Every time we call for service or a question we are pleased with the quick and courteous response. Would always recommend Precision Doors

Monica Serin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much for your service! You responded promptly when I had an emergency. The technician told me all charges up front and let me decide on the solution that fit our needs the best. And the technician did a fantastic job!

Brad Snively

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service! I came home to a broken spring and inoperable door at 7:30pm. Got online to your website, and within an hour, you had the most excellent service technician, Jonatan, at my house. The door was fixed in 30 minutes and order restored by 9:00pm. Outstanding! From the initial help with Kylie at the call center to Jonatan's excellent service, I will not call anyone but Precision in the future for my garage door requirements. Precision is top notch and Jonatan is a true professional. Thanks for being there when we needed help.

Glenda Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was able to get someone out the same day to look at my door. Brandon was very polite, friendly and helpful. We discussed repair vs replace. The office in Arizona called me several times to discuss our options. They seemed to genuinely care about the service provided.

Tony Barnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Victor was absolutely WONDERFUL! He was very honest, up front,direct, but yet funny all at the same time! He deserves a RAISE!!!

Kevin Lawton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Courteous, fast, very professional. Excellent service start to finish. Will recommend.

Brittney Burross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for an estimate pretty late in the afternoon and they had someone out within 2 hours. Bob and Rob at the office were very friendly, and helpful. Victor came out and looked at our doors and gave us our estimate. He was also very friendly and helpful. We are looking forward to getting our installation scheduled.

Rich Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely and great service!

Kelly Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good end to end sales to installation process. Sales person was not push, knew the pros and cons of competitors in the area, and created a custom solution for my home. Service techs with the install continued the excellent service and completed it in a timely manner. I would absolutely recommend them to others.

Robert King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Professional service on a Sunday no less. I could not have expected more. I would definetly recommend Brandon and the whole staff at Precision. I would noe hesitate to use their service again should the need arise.

Janis Brendle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Technician arrived early and gave us several options for repair. Very pleased and will be doing further business with this company.

Paul Vicalvi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door broke and would not open or close. It was stuck half way. I called Precision and they were there in an hour. Nick was a great, meticulous worker who explained what needed to be done and then he did it. We are very appreciative for his excellent work and friendly demeanor. We would heartily recommend Precision and Nick.

Cynthia Sargent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent,fast and on time.

John Ziino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

they came when they said they would and the guy did a very good job and was very helpful to me. thank you john ziino

Rick Endert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Single door opener replaced, failing 1997 springs replaced on single and double doors (balancing). Technician Nick was outstanding. Arrived on time, had the skills and experience to troubleshoot diagnose and make reasonable good better best recommendations with solid technical and financial reasons. Worked efficiently, gave a solid demo, answered all of my questions, left my garage in excellent condition. Happy.

Gene Moten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt arrive for scheduled appointment & efficient five-star customer service.

Jan Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was in need of garage door repair an after reading reviews on this site I felt good about using your company. responds time was quick, the service tech arrived early in the time frame given. He was very informative and kind. completed the work in the time frame he said he could have it done. I was very pleased with the information and performance he did getting the door repaired. Thank You!

Mary Frankle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, professional service. Jon was very helpful and he explained what was wrong and promptly fixed it. I will use precision in the future!

Donovan Stovall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have had your company come out to do repairs on one of my doors on 2 occasions. This 2nd time we have to wait on parts. But the service work is excellent. Both technicians that have come out have been very nice and professional. The only negative things that I don't like are that your labor prices seem very high for even the smaller low ticket jobs, And your company's preference to replace entire units rather than just replace a part. I understand why, but some customers can't always afford the cost of a new unit rather than repairing it. But your service technicians and the quality of work are excellent.