Garage Door Repair Reviews in Fort Worth (Page 43)

I purchased a garage door after a hail storm less than a year ago. In 2 previous homes, I got 10 plus years of reliable use from builder grade doors and openers. So I was confused to see a popped spring and malfunctioning door. The builder springs were replaced from enclosed springs which looked nicer to exposed springs because that was what had to be done, or so I was told. The screws that were holding the springs were loose so I called to have it looked at. When the tech called me after his inspection, he told me it would be $600 to fix the door. I asked if it was covered under warranty, being under a year, and he said no. I called 2 other door companies and was quoted less than $250 stating that the spring and the cables were fine, but it looked as if the install was not done thoroughly. I was told that the second set screw on the spring was never set as there was only one impression on the rod. Funny that it wasn't covered under warranty, huh. I checked the second door and found the second screw not set on that door either. Still have not been contacted from anyone regarding this. I was sent an email with an online chat link, which I engaged and was told it was not their account. It was to another branch and my information would be sent to that location. Why would I be sent a link to the "wrong" branch? Sound to me like no one wanted to discuss what appears to me as an installation issue. I told the 2 other neighbors I recommended use your company to look for the issues I had with the set screws and they found the same thing. Hopefully this will do some good, but I fear that this review will never find its way on any website.

- Randy Lester

I was very pleased with the promptness os the sales person as well as the in St taller. Both were ver professional in dealing with me. The instslle did a wonderful job and I am extremely satified with my new garage door.

- Robert Holladay

I liked Martin very much and was pleased with the whole experience. Thanks , Mackie

- Mackie Mccauley

Marty was the technician who came out to my house to repair and ascess the garage door. The spring was busted and needed repairing. He informed me of the process, what would be needed, what would be done and how much it would cost. Marty was very straight forward and very real. He was very knowledgeable and informed. We had several conversations about life, etc. He was very personable!! The work was done quickly, correctly and efficiently. I am very impressed and satisfied with Marty, the technician, this company, the price and the work that was done!!! Excellent! We found our new garage door guys! :)

- Kelly-anne Hilliard

Yes, John was timely and very professional. The work has not been done yet, but I do like the estimates and because I am located in another city it is good to have someone who I feel to this point I can trust. Looking forward to having the job completed by you.

- Vivian Williams

$955 estimate to replace broken spring on door that cost $1125 installed

- Thomas Prickett

Ronny was very nice and gave me a fare est. Will b using ur services soon... Thx Sherri Taylor 817-709-1444

- Sherri Taylor

Did a great job!

- Jon Hazelwood

Most professional technician of any trade Iu have ever dealt with. Explained, and showed me what needed to be done so I saw first hand what and why not only needed but had to be done. Very courteous young man.

- Robert Hausden

Professional and timely. I would recommend them to a friend.

- Martin Madsen

Had what we wanted.

- Pat Svacina

Great Service. Very knowledgeable technician and a great personality.

- Bill Gamble

Needed to replace several mechanisms. Nathan was very informative and worked very efficiently in a VERY hot garage. I was impressed and sympathetic. I would definately recommend. I knew approximate cost before the work so had no surprises. Thanks!!

- Shirley B Mitchum

I chose Precision Door based on an internet search when my garage door spring broke. They answered my call immediately and scheduled a service date and time with an email confirmation. Ronnie from Precision Door arrived on time completely prepared and did a first class job repairing a broken garage door spring and replacing other parts as needed. He also upgraded parts, such that the door now works much better. He was courteous, competent and helpful and I recommend him for anyone who needs any garage door repairs. I am completely satisfied with the service I received from Precision Door and Ronnie.

- Michael de Estrada

From beginning to end, very professional, courteous, and quick.

- Tyler Mitchell

The technician was very kind and worked hard. Thank you for your best service.

- Dustin Jo

Kyle was polite and efficient. He got the job done in a reasonable amount of time. the new opener is so quiet, love it.

- Frances Stewart

Their weekend service availability was very convenient, but beware of their pricing. They told me I needed a door reinforcement for my opener (which I agreed with) and that the cost was $200. I quickly learned after they had installed that the exact part they used was readily available from multiple vendors for $25 or less and it took about 5 minutes to install. I questioned the installer and also emailed customer service about the excessive price. All I got back from customer service was "thanks for your feedback - we will use this information to improve in the future". You are at their mercy when they start telling you what needs to be done - educate yourself the best you can or you will get taken advantage of. I had one broken spring on a door that was less than 5 years old and ended up with a bill for $872.

- Jason Phinney

Very professional. Technician was on time and kept me informed of what was going on. He answered all of my questions. I would definitely recommend Precision.

- Kevin Klein

Extremely knowledgeable and very courteous employees In this day and age it's nice to know there are companies who truly care about the customer.

- Randal Moody

Joshua is awesome. Very courteous, very knowledgeable and I would definitely recommend him. I had to order my door and Precision is going to install on a Satutday, which helps me out from taking off work. So far, I'm very pleased with Precision.

- Josh Dickerson

Great communication and quick service.

- Edwin Willett

Very good job ..

- Jerry Rand

Our garage door would not go up and down with the remote, the outside key pad, or the switch inside the garage.Very frustrating.The next available slot for everyone i called would be 5 days from now.You guys came the next day after i called.Unexplainable the door worked perfect from every device every vantage point when the repairman came.I have no idea why.I did not catch his name.His phone said arizona on our call ID. He could find no problem and said he would not charge us.We offered twice to pay a service call.He politely declined.If hit is an example of your company then I would highly recommend you to anybody and everybody.If the door screws up again believe me I will call you.

- Ron Bayless

the guys did a great job on getting the materials i wanted to use and on installing them, would use again anytime thanks

- Ancel Langford

I was not informed of the military discount, there is a large Marine Corps flag hanging on the back wall of my garage...no problem though, very happy with the service and my technician was outstanding, very professional. You guys have an excellent operation, I will definitely recommend you guys and will use you for my future garage door needs. 5 stars

- Bryan Borham

good work came on time,delivered as promised.

- Mike Elkassih

I asked them to come and give me an estimate on fixing my garage opener and they were here within the time range very nice and precise on their estimate. I reccomend 100%.

- Marisellyas Rodriguez

Timely, efficient, and curtious. I'm extremely happy with the service I received. Mike was great. He called within the 2 hour time frame I was provided and was finished with the job in less than an hour.

- Benjamin Lanson

the service technican was excellent,very professional . he did the job in great time and he cleaned after the job was done. I would recommend your company with a five star rating.

- John Cervantes

Thank you! We are always happy to help.