Read what people are saying
about Precision Garage Door

Precision Garage Door of Palo Pinto
has received 1560 reviews, averaging 4.83 Stars:
1 2 3 4 5
Review:

The electric that was run to the electric gate looks poor and will cost me another contractor to fix. Also, the tech did a hack job on my gate and there a bunch or jagged edges now. This was an electric gate install, not garage door

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Service Provided:
Garage Door Repair

Product:
Opener

1 2 3 4 5
Date: 06/17/2020
Garage Door Repair
Review:

The technician Ray Smith was very knowledgeable, friendly, thorough and on time. He performed the repairs to my garage door in less than an hour. My only disappointment is the astronomical mark-up for the parts used. My total bill came to a little under $600, $400 of which was only 2 wires and 2 bearings the you can buy on Amazon for less than $100 total. I am very grateful for Precision’s promptness and expertise but the up-sale of materials used is ridiculous.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Collin did a great job. He explained everything to me clearly and concisely. I feel confident in his work and will reccomend ya'll to friends.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 06/15/2020
Garage Door Repair
Review:

Fast, efficient, professional! I called at 9:30 am with a garage door that was half down and badly bent tracks. I was going out of town at 2pm. Chris was at my house by 10:30 and had everything better than before by 12. I will certainly call again with any and all garage door work.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

What a wonderful experience. Rick was so nice and professional. He seemed concerned about the issues I had . I used another company initially , but I waisted my money. Rick was very knowledgeable. He knew actually what was going with my door and fixed the issue in a timely manner. I was worried in the beginning due to my past experience, but Rick was confident; which made me feel so much better. These repairs are not cheap. Thank you for sending me a exceptional technician!!!!

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Service Provided:
Garage Door Repair

Review:

Rick was very well informed and explained 3 options and did a quick and good job

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Service Provided:
Garage Door Opener Repair

1 2 3 4 5
Date: 06/11/2020
Garage Door Repair
Review:

I had to called then 3 times in less than a year to come fix the garage door that was not repaired properly. Every time they came visit they wanted me to pay for new things that didn’t work. Besides it was too expensive. I don’t recommend this company.

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 06/11/2020
Garage Door Repair
Review:

At 9 AM, I had a major malfunction with my door. I called Precision and within an hour a service tech was at our door and quickly made the repairs. Door operates like new.

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 06/07/2020
Garage Door Repair
Review:

Rick our installer was on time ,professional. Transparent and knowledgeable. Our estimate was very reasonable and would refer precision door to anyone. Thank you

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Service Provided:
Garage Door Repair

Product:
Springs

1 2 3 4 5
Date: 06/06/2020
Broken Garage Door Spring Repair
Review:

Thank you so much for the great service was fast and also gave me great recommendations on keeping my garage doors in great working order

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 06/05/2020
Garage Door Repair
Review:

When I tell you I called them on a Thursday and my garage was fixed the next day... If you need any garage work done these are the people to call. Very reasonable prices... Thank so much????

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Service Provided:
Garage Door Repair

Product:
Garage Doors

1 2 3 4 5
Date: 06/04/2020
Garage Door Opener Install
Review:

Came out same day resolved my problem with ease and quite good. Will not use another garage door company but this one. He was upfront on cost knew what he was doing explained everything and very efficient. Also went the extra mile. Thanks Precision.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I received very professional and courteous service. I am happy that I called them for service.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

The technician was very professional and polite, He was able to identify and fix the problem immediately. I would definitely recommend.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

1 2 3 4 5
Date: 06/01/2020
Garage Door Repair
Review:

Excellent service. Very professional. Fast and efficient.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

A neighbor who had used Precision suggested your company. She was very happy with your service, and I value her opinion, so I called you. Rick was here the next morning. He explained everything, was quick and clean, and very friendly yet professional. I'll be recommending your company if I ever have a neighbor whose garage door quits working.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

My garage door did not work last Friday morning. I contacted Precision at 9am and Austin was at our home by 2pm. Springs had broken and he completely repaired within an hour and provided an inspection and lube at no additional cost. Very impressed by this company and understand why they consistently get 5 stars.

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Service Provided:
Garage Door Repair

Product:
Springs

1 2 3 4 5
Date: 05/28/2020
Garage Door Opener Install
Review:

We had a new garage door opener installed today by technician Asa Reeves. Asa did an excellent job and worked through several minor issues. This was a new install in an older home that had been prewired years ago. Asa was very pleasant and answered all my questions and thoroughly explained all features of the new opener. My wife and I both are very impressed by Asa and his friendly and professional conduct. If all technicians are equal to Asa we will be a loyal Precision customer.

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Service Provided:
Garage Door Opener Install

Review:

Excellent employee deserves 10 plus stars for being a loyal, hopefully valued employee. Would love to have him do my installation. If I owned a business I would love to have employees that exhibit the traits of Asa.

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Service Provided:
Garage Door Repair

Review:

Expensive and charged over $250 to spray a chain and not even open the motor or look at inside. Do maintenance yourself to save that. Also was told there was no charge to come out and got billed $49.00 for a trip fee. $200 was apparently to spray the chain with lube. Will not use again.

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A Response from: Rick May

Thank you kindly for providing this feedback. I have left messages on the main contact number we have for you, please contact me at your convenience.

Service Provided:
Garage Door Opener Repair

Review:

Tech Asa was prompt, courteous and professional. Replaced broken spring, rollers and cable. Will use again if needed

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 05/24/2020
Install Garage Doors
Review:

Google

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Service Provided:
Install Garage Doors

1 2 3 4 5
Date: 05/21/2020
Garage Door Repair
Review:

Within the time frame provided for the appointment, the servicemen called to alert me to their arrival in 10-15 minutes and then called me again upon arrival. They were professional and courteous, explaining in some detail the work required, the associated costs, and the approximate time to complete. I will not call any other door company when future replacement, service, or repair work is needed.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Chris was very quick.

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Service Provided:
Garage Door Repair

Review:

Chris was wonderful he got here earlier than scheduled the work was completed in no time at all and we were very very pleased with the repair that Chris did on our garage door

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Service Provided:
Garage Door Repair

Product:
Springs

1 2 3 4 5
Date: 05/16/2020
Garage Door Repair
Review:

There was no service call fee, but at the end they put outrageous amount for repairing my electric gate. I believe I could have done this for half the price , if I shopped around more. I doubt I will call them again.

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A Response from: Management

While it is our priority to be as fair as possible for service and pricing, it seems we may have missed our mark here. Thank you kindly for the feedback, we'll certainly take this as a learning experience to build from.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 05/14/2020
Broken Garage Door Spring Repair
Review:

I googled garage door repair. I was impressed by same day service, drug tested employees with background check. When I called the person was very friendly and seemed very knowledgeable. They were very prompt and professional. Didn't try to sell me anything else. I will definitely call again should I need a repair and I will recommend you all to anyone else needing a repair!!

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Service Provided:
Broken Garage Door Spring Repair

1 2 3 4 5
Date: 05/12/2020
Garage Door Opener Repair
Review:

Beware! This company tried to rip me off. Recommended a complete gate opener replacement for $2500. I double checked the technician the following day and found out that the battery was bad, which I replaced. Works fine now. So, I fixed it for $100. Do NOT call this company for your repairs.

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A Response from: Management

Mr. Rose, Thank you for taking the time to inform us of your experience. While our technicians follow a checklist for troubleshooting, it appears we have missed our mark. Human error appears to be the factor in this case, not intentionally trying to misrepresent the diagnosis. Battery voltage was checked and came in at 13.8 volts, voltage was traveling properly though the logic board and into the actuator arm pointing the problem toward the actuator arm itself. We truly apologize for the experience and the mistake.

Service Provided:
Garage Door Opener Repair

1 2 3 4 5
Date: 05/11/2020
Garage Door Repair
Review:

Excellent service and quality. Very enjoyable experience and helpful technician

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Joe was awesome! He went above and beyond by helping us program our car buttons to be able to open our gate!

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Service Provided:
Garage Door Repair

Product:
Opener

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Dallas
Weatherford Area (940) 222-2600
Cleburne Area (817) 864-1900
Decatur / Jacksboro Area (817) 935-8181
Precision Garage Door Service of Weatherford
office: (817) 406-1399
3000 N FM 51
Suite 109

Weatherford, TX 76085
Precision Garage Door of Southlake
Office: (682) 254-0807
535 S Nolan Drive
Suite 300

Southlake, TX 76092
Precision Garage Door Service of Fort Worth
Office: (817) 203-2700
1150 Blue Mound Rd. W
Suite 810

Fort Worth, TX 76052


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