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about Precision Garage Door in:
Grapevine / Keller Area, TX
Precision Garage Door of Fort Worthhas received 146 reviews, averaging 4.84 Stars:
Southlake, TX
Keller, TX
Jonathan was very professional and knowledgable
- Micheal Lucibello
Keller, TX
Our door would not open, trapping us at home with both cars in garage Your repair specialist John arrived in about 20 minutes, replaced the rollers and lubricated everything Doors now better than new. Quiet and smooth. John was very professional and knowledgeable.
- Robert Bair
Colleyville, TX
Nick , the installer was very polite and did a great job in a short time.Hope they have 10 employees like him The price seems a bit high for replacing a single spring but when you're desperate to open the garage you just pay and move forward.Cost was $481 which included spring,a center bearing, 10 new rollers (optional) Next time I'll hope to be able to drive shop and get the best deal.
- Bud Culberston
Product:
Keller, TX
I just wanted to say thank you for excellent customer service. We couldn’t open our garage door and called Precision. Jonathan came and was able to fix the problem very quickly. The door was just stuck with paint I had applied the night before. He didn’t even charge me for the visit and even applied garage door lube to the door to make it run smoother. I will definitely turn to Precision for any garage door needs I have in the future. Thanks again!
- Stephen Cain
Southlake, TX
I called the company around 1pm and the technicians came out several hours later. Both gentlemen were very nice, polite and honest in the repairs. They gave me three options on the repairs and gave me the pros and cons for each option. VERY pleased with the service and would highly recommend this company to anyone.
- Jan Hawthorne
Keller, TX
Single door opener replaced, failing 1997 springs replaced on single and double doors (balancing). Technician Nick was outstanding. Arrived on time, had the skills and experience to troubleshoot diagnose and make reasonable good better best recommendations with solid technical and financial reasons. Worked efficiently, gave a solid demo, answered all of my questions, left my garage in excellent condition. Happy.
- Rick Endert
Product:
Keller, TX
Employees were prompt, courteous, explained the problem and best way to fix it. Will definitely call again.
- Joyce Martin
Keller, TX
Precision was timely and efficient. They did a great job.
- Ross Douglass
Product:
Keller, TX
Gabe was amazingly patient! He spent 3 hours doing the work and then spent another 30 minutes showing me everything! He cleaned up after himself and was so pleasant. The new opener is so quiet and has all kinds of newfangled tech! Gabe made certain I understood how to work the exterior key pad, the remotes and the main on/off switch before he left. I would recommend Precision to anyone who asked.
- Ronda Curtis
Product:
Keller, TX
From the time I made the initial call until the the time they finished the job was 1 hour! They were at my house within 15 minutes of my call and finished replacing my spring in 45 minutes. Would highly recommend. Professional and courteous.
- Gregg S.
Product:
Keller, TX
Fabulous customer service and prompt delivery. Will recommend to all my friends! Thank you!
- Terri Blank
Product:
Colleyville, TX
Fast and efficient. Great service. They were ther within 2 hours after I called. Service repairman very k owledgeable and fast.
- Carrol Garderner
Product:
Keller, TX
John was very good
- Norman Bilbrey
Product:
Keller, TX
Service technician was very professional. Arrived exactly on scheduled time. Worked quietly and returned with parts need to complete the job when promised.
- Jonathan and kelley Tarrant
Product:
Keller, TX
Bret showed up and repaired my hung garage door after hours. He was courteous, professional, and had the door hung in a matter of minutes. I'd had a rough day and a garage door malfunction was the last thing I needed. Bret made the repair process simple and was a delight to talk to.
- Delicia Ball
Keller, TX
Good job
- Dennis O' brien
Grapevine, TX
We had to have two 16 year old garage door openers replaced. Precision did a fantastic job. They were prompt getting us set up. The service man was courteous, efficient, and the new openers are very quiet. They replaced the springs about 2 years ago. We were very pleased with their service and didn't even consider calling anybody else this time.
- Marilyn Luke
Product:
Keller, TX
Technician was friendly, professional, thorough. Good job!
- TH
Product:
Grapevine, TX
Mr Ron Pitts installed new operener, rail, remote and safety sensors in two hours. Very pleasant fellow. Well done.
- Don Crow
Product:
Grapevine, TX
The technician you sent out did a fantastic job even though the system I have much older and my garage door is a non-standard size solid wood door (not the norm now -a-days) He was very courteous and knowledgeable and did excellent job. I will certainly do more business with Precision Door and I will certainly recommend Precision Door to my friends
- Connie Melendez
Colleyville, TX
Their weekend service availability was very convenient, but beware of their pricing. They told me I needed a door reinforcement for my opener (which I agreed with) and that the cost was $200. I quickly learned after they had installed that the exact part they used was readily available from multiple vendors for $25 or less and it took about 5 minutes to install. I questioned the installer and also emailed customer service about the excessive price. All I got back from customer service was "thanks for your feedback - we will use this information to improve in the future". You are at their mercy when they start telling you what needs to be done - educate yourself the best you can or you will get taken advantage of. I had one broken spring on a door that was less than 5 years old and ended up with a bill for $872.
- Jason Phinney
Product:
Keller, TX
I asked them to come and give me an estimate on fixing my garage opener and they were here within the time range very nice and precise on their estimate. I reccomend 100%.
- Marisellyas Rodriguez
Grapevine, TX
Excellent installation by Issac. He was the best worker of any type that I have seen in any profession in a long time
- Richard Staggs
Wow 5 stars thank you!
Product:
Keller, TX
Very quick and your guys new what they were doing. Will call them again if I ever have problems again.
- Rick Smith
Thank you for your amazing review!
Product:
Keller, TX
Diagnosed and repaired gate opener promptly and professionally.
- Mike Powell
Thank you!
Trophy Club, TX
Bret and Randy were on time and very helpful in answering my questions. Worked with me on getting my garage door repaired and did in a short time. Will be contacting them in the future for needs on my door.
- Mary Mensching
Product:
Keller, TX
The springs on my garage door broke after I had parked inside. I had scheduled another company to come fix it. That company had a mix-up and scheduled me for Friday instead of Thursday. I called precision and told them that I was trying to get to work and asked if there was any way that they could send someone as soon as possible. They sent 2 people out within 20 minutes. They worked quickly and efficiently and even helped me jump my car, which involved pushing during Texas summer. Because of their fast service, I was able to make it into work instead of wasting a day or more. I also had them install a new opener. It is much quieter than the last. I am grateful for their service.
- Amy Gustaffon
This is an amazing review! Thank you!
Product:
Grapevine, TX
Tim was our technician. He provided "Outstanding" service and is a great asset to your company.
- John Phillips
We are always happy to help!
Keller, TX
Precision Door was a real lifesaver. The door spring broke Friday night and we couldn't get the door open. We were trapped and wondered what on earth we were going to do to get it repaired on a Friday night. I found Precision Door on the web who had excellent ratings and offered service after hours. Within an hour Christopher arrived and The same evening my garage door was as good as new. He completely refurbished it and now we can rest assured the door will perform flawlessly. Kudos to all the folks who helped me at a time when most companies wouldn't come to the house until Monday.
- Patrick Samples
Thank you for your review!
(817) 935-8030
(817) 935-8030(214) 210-0181
(214) 210-0181(817) 533-8300
(817) 533-8300(817) 345-6060
(817) 345-6060(972) 318-2121
(972) 318-2121(940) 220-9600
(940) 220-9600(817) 601-8999
(817) 601-8999(940) 222-2600
(940) 222-2600(817) 864-1900
(817) 864-1900(972) 318-2980
(972) 318-2980(817) 935-8181
(817) 935-8181(817) 935-8055
(817) 935-8055Office: (817) 203-2700
1150 Blue Mound Rd. W
Suite 810
Fort Worth, TX 76052
Office: (682) 254-0807
535 S Nolan Drive
Suite 300
Southlake, TX 76092
Mike was an excellent technician. Personable and honest.
- Mark Prince