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about Precision Garage Door in:
Southlake, TX
Precision Garage Door of Fort Worthhas received 22 reviews, averaging 4.64 Stars:
Southlake, TX
Southlake, TX
Garrett Sutherland was the technician that fixed our garage door issues! He was very efficient and knowledgeable! Thank you Precision !
- S Garman
Southlake, TX
Had two new doors and operators. 4 months later one completely came off track due to cable lock on one side due what appeared to be improper installation of the track. They came out and the tech (who was nice and just doing his job) quoted me $1,100 to fix it. I asked why it was not covered under warranty and he called two supervisors who both did not hesitate to blame us and said if it was their fault then it would’ve happened earlier, so it must have been our fault. The tech agreed there was no damage to door and it really was not our fault.
- Brendon Nelson
Product:
Southlake, TX
Tryton was on-time, knowledgeable and helped us make an education decision. He was professional and great all around. I would highly recommend this company and team.
- Laura Prigmore
Southlake, TX
Hugo with Precision Garage Doors installed a new spring and cable on our garage door! He was very polite and did a great job!
- S Garman
Product:
Southlake, TX
Great company; amazing service. Precision fixed what another company couldn’t and wouldn’t do. Can’t give them enough stars! Thank you!!
- Kristen McK
Southlake, TX
Joe Allen was very professional and did a great job. He call before to let me know he was still at another site but would still come today. After showing up after 7pm, he was knowledgeable, explained the issue and completed it by 9pm. 5 stars for service but rating 4 overall based on value.
- Eric J
Product:
Southlake, TX
Rick from Houston is amazing To deal with and incredibly knowledgeable. Please have him manage the Dallas branch!
- Jill & elliott Folkerts
Product:
Southlake, TX
I appreciate April sending Sam to work with the other fella. The other fella was a bit nervous and his work had to be redone as the rails on the initial install were not put in plumb (level) so the movement of the wheels created additional noise. Sam corrected but we had to have someone take pictures and then a great deal of discussion with Eric. So although ended well with same correcting, it should have been installed correctly the first time and created a lot of energy and time on my part for something where a professional installer would ensure the rails and movement were minimal. Bit disappointed in the big door noise that although a thicker metal the door movement and panels create more noise than expected and discussed. Again, appreciate Eric and Sam's help in correcting the small door issue; however, should not have ever happened. Rating - b
- David Learmonth
Product:
Southlake, TX
Called on Sunday morning after breaking spring Saturday night. Appointment was made same day and Sam arrived promptly at scheduled time. Sam did a quality job and left me some wanted information about door replacement options. My charge was exactly the same as the quote. Great service and company!
- Todd C.
Product:
Southlake, TX
Same day service and Sam was awesome!!!
- Robyn North
Southlake, TX
5 STAR COMPANY We were so impressed with the promptness, efficiency and thoroughness of Patrick. We just bought this house and knew something wasn't quite right with the door. Patrick found what the inspector missed. The rod was holding on by one screw. Huge safety issue. He went right to work, fixed the problem, and kept me informed during the process. He was professional and although the problems were more extensive than we thought, it hums along quietly now. I would not hesitate to recommend this company!!
- Chris Anderson
Product:
Southlake, TX
I called almost before closing on a Friday afternoon as our spring broke. As I was holding on for someone to answer, the Let's Chat window popped up on my computer and I was able to schedule the repair for 8am Saturday morning. That is what I call service! He repaired it and explained all the charges. I can highly recommend Precision Door Service.
- Angie Silagy
Southlake, TX
Fast, professional and knowledgeable. Thank you for taking care of our garage door. Best service.
- Aws Al
Product:
Southlake, TX
Very professional crew. Made additional recommendations with no pressure. Quick installation of parts. Left the garage cleaner than they found it.
- Jim Wisniewski
Product:
Southlake, TX
Our garage door was making a loud noise when closing. Sam was very good in fixing the noise by tightening/replacing several screws, tightening the chain, and straightening the left rail all in about 30 min. Granted that I agreed fixing the noise for $196. However, I just felt that $195.99 for just tightening up is a little too high.
- Alan Li
Southlake, TX
Lifetime warranty is what drew me in but I was even more impressed with your service technician SAM. Great service and very customer focused. Happy to have chosen you guys.
- Nimesh Patel
Product:
Southlake, TX
Was on time, clear to what needed to be done and completed job quickly. Would recommend this organization.
- Steve Ruel
Southlake, TX
Mike was an excellent technician. Personable and honest.
- Mark Prince
Southlake, TX
I called the company around 1pm and the technicians came out several hours later. Both gentlemen were very nice, polite and honest in the repairs. They gave me three options on the repairs and gave me the pros and cons for each option. VERY pleased with the service and would highly recommend this company to anyone.
- Jan Hawthorne
Southlake, TX
From taking my call, to the work completed everyone was very courteous, and professional. Michael the technician who repaired my door was prompt knowledgeable and very experienced. Great job done. I would recommend and use the company again.
- Claire Evans
Thank you for your review!
Southlake, TX
5 stars!!!!
- Denis Satrom
Thank you for your rating!
Product:
(817) 935-8030
(817) 935-8030(214) 210-0181
(214) 210-0181(817) 533-8300
(817) 533-8300(817) 345-6060
(817) 345-6060(972) 318-2121
(972) 318-2121(940) 220-9600
(940) 220-9600(817) 601-8999
(817) 601-8999(940) 222-2600
(940) 222-2600(817) 864-1900
(817) 864-1900(972) 318-2980
(972) 318-2980(817) 935-8181
(817) 935-8181(817) 935-8055
(817) 935-8055Office: (817) 203-2700
1150 Blue Mound Rd. W
Suite 810
Fort Worth, TX 76052
Office: (682) 254-0807
535 S Nolan Drive
Suite 300
Southlake, TX 76092
Good service; however, electronic invoice did not work. I am waiting on them to send proper paperworl.
- David Toogood