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about Precision Garage Door in:
Grapevine / Keller Area, TX
Precision Garage Door of Fort Worthhas received 146 reviews, averaging 4.84 Stars:
Keller, TX
Keller, TX
Outstanding company! Very friendly over the phone and a fast response. Jonatan is a highly professional and skilled technician - performed a thorough evaluation and offered a complete solution. Door is quiet and works great. A+++
- Larry Thomas
Product:
Colleyville, TX
The spring broke on one of our garage doors. So, I searched the internet, found Precision and called them based on their reviews and the fact that the company is veteran run. Two hours after I called for service, the technician, Jon D., arrived. He quickly assessed the problem, told me what was needed, provided a cost estimate and made the appropriate repair in only 45 minutes. He also did a check on the other garage door to ensure it didn't have any issues and it did not. Jon D. was professional, personable, courteous and very efficient. Based on my experience today, I am very pleased with Precision and highly recommend their services.
- Charles Zinger
Product:
Keller, TX
The Service Tech who arrived was Jonatan. Very nice professional young man. He asked what seemed to be the problem and we discussed what I had tried and experienced prior to his arrival. Jonatan checked several things and then explained to me what the main problem was and a couple of other issues that should be addressed. The garage door opener unit was inoperative and needed replaced. Jonatan had 3 units to choose from. He removed and replaced the opener system and mounted it better than the previous opener. Changed out the springs which were the wrong size for the door, balanced the door, and lubed the door. He also programmed my other compatible remotes I had. All this in less than 2 hours and earlier than the set appointment time. He cleaned up everything after he was finished went over some of the warranty and asked if I had any other questions. Jonatan was professional, polite and very knowledgeable. Excellent service throughout. I would recommend this company as their techs are experienced and come prepared to fix the problem.
- Leslie Hooton
Trophy Club, TX
Rafael did a great job repairing my door. He was friendly and efficient in completing the task. I would recommend Precision to anyone needing garage door repairs.
- Dan Rozell
Product:
Keller, TX
A very good mannered, well trained and knowledgeable installer
- Nelson Petzold
Product:
Keller, TX
First off I guess I made a mistake asking a company that it appears from your web site that your basic business is to work on garage doors not gate closures. Just a few issues with your service: on the initial visit it went alright until it came time to pay. The tech offered my wife several ways to pay for the service (check, cash or credit card) she choose credit card but the only problem with that was he never told her there would be a 2% convenience charge. On the second trip out to actual do the work - we were sent an email saying our appointment would take place between 8 -10. I called at 11 and asked what had happen and the lady told me that my appointment had been changed to 12 -2. Only problem no one let us know. I called back at 1 to see when the tech was coming and the lady told me it maybe another hour and a half. While I was on hold the tech called on my cell phone and told me that he would be there in about 40 min. I think he showed up before 2. Upon completing the repair he asked my wife where the pin that hold the arm to the gate and I told her it was in the gate. Of course they could not find it. I asked her to ask him to call the tech that originally came out to see if he had mistakenly taken it. He called him and of course he said he did not. Bottom line not a real good experience. Even this form is only set up for garage door work.
- Hal Cranor
Southlake, TX
Hugo with Precision Garage Doors installed a new spring and cable on our garage door! He was very polite and did a great job!
- S Garman
Product:
Trophy Club, TX
Hugo was fantastic. He was very professional. Arrived promptly, knowledgeable, hard-worker. Great Job. This was my second time using Precision (replaced springs a few years). Highly recommended
- James Perdiue
Keller, TX
Precision was recommended by my former realtor. I could not have been more pleased. Appt made quickly. Service technician, Alex, was professional, kind, had his mask on, respectful of my retired military status (discount included) and completed job promptly. Pointed out other repairs needed later on, not emergent like the spring repair. Definitely will be calling again. Thank you!
- Ann Courtney
Colleyville, TX
We had a broken garage door spring on a holiday (of course). I filled out the online contact form and had a call from Precision within 5 minutes to schedule for the following day. I was so thrilled about the quick response and ease of making a timely appointment.
- JK
Product:
Keller, TX
Spring broke on 1500 sq ft one story home in Keller suburb. Simple aluminum garage door. Given estimate of $149-$249 depending on door. Final charge was $559.98! Spring $250, 1” steel bearing $60, Mini(no idea what this is) $40, labor $199 and $10.98 fee to pay by credit card!
- Wanda Jaberi
Southlake, TX
Great company; amazing service. Precision fixed what another company couldn’t and wouldn’t do. Can’t give them enough stars! Thank you!!
- Kristen McK
Southlake, TX
Joe Allen was very professional and did a great job. He call before to let me know he was still at another site but would still come today. After showing up after 7pm, he was knowledgeable, explained the issue and completed it by 9pm. 5 stars for service but rating 4 overall based on value.
- Eric J
Product:
Keller, TX
Found on internet ''No Fee caught my eye '' From Candice on the phone arranging to CHRIS tech installer . BOTH are Keepers, I'm retired but forte was upper mgmt. so with a lot of volition I say they ARE keepers due to their courtesy, professionalism, and conversing and informing. Some times least said is more meaningful !
- Fred Sporman
Keller, TX
Our technician, Joe, arrived on time ready help us out of a serious predicament. With both cars parked inside, one of the torsion springs on our 500 lb wood paneled garage door broke making it impossible to raise the door. Precision Door offered same day service and Joe was able to replace all four springs in about an hour so we were able to keep our scheduled appointments. Excellent 5-star service. Would highly recommend.
- David Giordano
Product:
Keller, TX
Overall experience was excellent, called to confirm appointment arrived on time did not have the correct key pad but went back to the shop and returned in an hour.
- Randy Smathers
Product:
Colleyville, TX
Chris did an exceptional job; great job explaining the work to be done and finished in time. Very professional, would use them again.
- David B
Keller, TX
Job was done quickly, can barely hear door open and close. Good job.
- Michael Whitchurch
Colleyville, TX
Quick and complete service after 6:00 pm.
- William Harding
Product:
Keller, TX
Very professional and educational.
- Cliff Compton
Southlake, TX
Rick from Houston is amazing To deal with and incredibly knowledgeable. Please have him manage the Dallas branch!
- Jill & elliott Folkerts
Product:
Keller, TX
I could not be more pleased with the service I received. I called on a Sunday and repairs were finished within hours - on a weekend!!!
- Jill Pahl
Trophy Club, TX
Techncian Dave did an excellent job of determining the problem and described the issue. Was able to resolve the issue with minimum difficulty and serviced the door while here. Will definitely use them again if needed.
- Johnnie Pechal
Keller, TX
excellent services
- Ann Mutua
Product:
Keller, TX
Sam just left. replaced the spring on my double door. Was very professional and did it quickly. The cost was HALF of the other bid for which I am very grateful. Told the other vendor to take a hike. Also, lifetime warranty sure beats the 3 year warranty that OTHER company gives. The door itself along with the rails is close to needing replacement. He gave us a quote for that and we will be calling you soon. I'll be recommending your company in our NextDoor website. It is so refreshing to get excellent service at a good price. Thank you!
- Scott Coughran
Colleyville, TX
Great service and a great staff. Job well done and in record time. Thanks
- Bud Culberston
Keller, TX
Eric was very thorough and did a great job!
- Debra Roach
Southlake, TX
I appreciate April sending Sam to work with the other fella. The other fella was a bit nervous and his work had to be redone as the rails on the initial install were not put in plumb (level) so the movement of the wheels created additional noise. Sam corrected but we had to have someone take pictures and then a great deal of discussion with Eric. So although ended well with same correcting, it should have been installed correctly the first time and created a lot of energy and time on my part for something where a professional installer would ensure the rails and movement were minimal. Bit disappointed in the big door noise that although a thicker metal the door movement and panels create more noise than expected and discussed. Again, appreciate Eric and Sam's help in correcting the small door issue; however, should not have ever happened. Rating - b
- David Learmonth
Product:
Keller, TX
Chris was our technician and he was very professional. He took the time to explain all the details with changing our springs out on the garage door. I would definitely recommend Precision Door!
- Martin & kristy Unrein
Product:
(817) 935-8030
(817) 935-8030(214) 210-0181
(214) 210-0181(817) 533-8300
(817) 533-8300(817) 345-6060
(817) 345-6060(972) 318-2121
(972) 318-2121(940) 220-9600
(940) 220-9600(817) 601-8999
(817) 601-8999(940) 222-2600
(940) 222-2600(817) 864-1900
(817) 864-1900(972) 318-2980
(972) 318-2980(817) 935-8181
(817) 935-8181(817) 935-8055
(817) 935-8055Office: (817) 203-2700
1150 Blue Mound Rd. W
Suite 810
Fort Worth, TX 76052
Office: (682) 254-0807
535 S Nolan Drive
Suite 300
Southlake, TX 76092
Alex is a great employee and i will deal with this company in the future. Kevin
- Kevin Anderson